Roselondon Reviews

Family business that supports cheap

Family business that supports cheap labour in Asia etc for their products don t want to refund you or they expect you to return overseas item colour not as described and I have to incur costs

Like to give it no stars

Like to give it no stars Bought a Stussy hoodie No replies to emails Long delivery time Absolutely terrible quality very disappointing Don t buy from here

Bought a bag for 30 that you can get

Bought a bag for 30 that you can get on temu for 8 joke

Items poor quality and color does not

Items poor quality and color does not resemble pictures on website Bought a 2 piece set with w items different colours Would not recommend Returns difficult

I wish I could give 0 stars

I wish I could give 0 stars Worst experience ever slow to reply to emails items not as described cheap looking I actually paid to return product overseas as I wanted no part of the insult they tried to offer me I sent screenshot of dispatch and return sheet I ve heard nothing since I ve contacted on many occasions no response and no refund Avoid

DO NOT BUY FROM THIS COMPANY

DO NOT BUY AWFUL AWFUL EXPERIENCE I saw a dress on instagram that looked lovely in the picture When it arrived it was absolutely nothing like the picture really poor cheap fabric and an absolutely rubbish fit Contacted the company to ask about a return and refund and this is where the problems really started Very slow to respond after several emails I was eventually told that because the return had to be shipped to China it was v expensive Still no return address given constant fobbing off I eventually threatened them with trading standards etc and they finally responded Offered me 20 refund as a gesture of goodwill We eventually settled on 60 refund just to close the situation down Awful company to deal with shoddy quality and appalling customer service AVOID