Rosscare Reviews

Kevin deserves a medal Brilliant service I have received for 5 years plus

I have been a customer of Rosscare for at least 5 years Rosscare have always been good good customer service friendly repair people This winter in particular I have had more problems with my powered wheelchair so I have had about 5-6 visits in about 3 months instead of 1-3 per year In particular the one repairman that has come each time- Kevin- has been absolutely brilliant I really feel that he goes above and beyond when he come to look at and fix my chair He always takes the time to explain to what went wrong so I can understand I am in County Durham I rang to see they did a employee of the month recommendation type thing and apparently no- just leave a review on here So I hope this gets back to the people that answer the phones and Kevin as well as his boss Really grateful for how friendly you all are No question is too small Friendly takes the time to listen to me to reassure me and are just brilliant They all deserve medals Thank you

Well done

Well wheelchair delivered in good time information about the chair and instructions was very good Very friendly person couldn t really ask for any more

Ross Care went the extra mile to

Ross Care went the extra mile to collect a wheelchair from another county to deliver to a patient in hospital and make a difficult time a little bit easier Thank you

AMAZING SERVICE

AMAZING SERVICE Would like to thank Nathan for pulling out the stops to fix my wheelchair wasn t home when he called so came to my work place to make sure it was done for the weekend excellent service and a lovely polite guyJeanette James

Shaun was very good at showing us how to use the wheelchair

Shaun was very good and thorough with showing us how the wheelchair worked Shaun was patient with our little boy who was very hyperactive at the time of the fitting

Joey was really nice

Joey was really nice he explained everything on how to take the side off if needed and didn t make me feel stupid and I would like to thank you for letting me borrow a wheelchair so thank you ever so much x

I called last week to see if someone

I called last week to see if someone could look at my powered chair I asked if it could be Monday as in today as it s my only day off work during the week I was told that they would put me down and they would be here in the morning before half 12 True to there word Liam came to fix my chair I have MS and can t walk very well and can only manage a couple of steps at a time before I need to sit down Liam came to sort my chair out and what can I say he was friendly and helpful and also nothing was to much for him and now my chair is like brand new and supports my back so much I honestly can t thank him enough as my chair is my life line to be able to be independent so massive thank you to Liam and thank you to the lasses who answer the phone as there lush and friendly to Xx

Wheelchair repair

Neil 28 came out on Sunday to fit new arm rests on my new electric wheelchair he could not have been more helpful and professional I would recommend this coming to you Thank You Terry Willett