Based on authentic user experiences
Kosma Szostak
6729 reviews
N/A
8 months ago
My brand new top of the range
My brand new top of the range powermeter inspirer stopped working properly I tried to contact customer support but they do not respond Very disappointing
Bj rn Hjorth-S rensen
6729 reviews
N/A
8 months ago
How do you get support
Updated a week has passed - still no response Initial Appears to have great products although I have to return one item but a non-existent support set-up I have tried to contact them a number of times - still no response not a happy customer
max max
6729 reviews
N/A
8 months ago
Do NOT order
Orders inquiries via all possible communication channels will not be processed or answered My order still has the status in progress for almost two weeks without me ever receiving any kind of purchase confirmation e-mail or anything else I would therefore STRONGLY recommend you NOT to order via this website
Simeon
6729 reviews
N/A
8 months ago
Bad customer support
Ordered an item The order was in processing at least 1 week I decided to cancel the order but their system of communications is sooo bad I had bad expirience with customer suppor I can say that it is not existent I even wrote to rotor in their instagram profile Thats when I recieved and aswer from them but they didn t help me
Leon Bredo Jensen
6729 reviews
N/A
8 months ago
Don t use Rotor 3D Power in wintertime
The Rotor 3D Power is not suited for nordic weather where salt is used during winter I was happy for my powermeter but after 2 winter seasons the powermeter started to fall apart because of the salt - I did a wash of bike each day but still the original roter 3D right arm didn t fall apart even if it must have been exposed with the same weather Warranty wouldn t help - answer is that the powermeter may have been treated with a corrosive product or stored in extreme conditions DON T buy this when used during winter
Tuomas Laine
6729 reviews
N/A
8 months ago
Nothing happens
Ordered a crankset a month ago and still processing Wonder if I ll ever get my parts Strongly recommend to avoid this company
xMB
6729 reviews
N/A
8 months ago
Shipped fast from Spain to the US via
Shipped fast from Spain to the US via UPS Bb30 crankset works on my older frame although their spindle is made to fit wider bb86 shells and my frame has a 73mm shell so I ended up having to use more spacers than I expected but it works fine