Rox Reviews

Hello just wanted to say I am so delighted with my new diamond ring

Hello just wanted to say I am so delighted with my beautiful new diamond ring The presentation was outstanding and really made it all the more special I would also like to add Chloe s service from start to finish was fantastic

Amazing

I had the most amazing time today at Rox Liverpool This is my third visit this time I met Sue who made me feel special with no rush lots of advise nothing was too much trouble and the lovely touch of Thank you so much Sue you were outstanding The whole experience is amazing and nothing is too much trouble for this store Keep on sparkling x

Very pleased with purchase

Very pleased with purchase Great company Lovely packaging Ring arrived within 24 hrs Showing only one photo of product makes it hard to make a decision and would have liked to see more photos of the ring preferably one on a hand Having said that I would definitely use this company again

Timeless Elegance

Beautiful luxurious Jewellery that comes in exclusive gift wrapping I have been very happy with every piece I have purchased

Engagement ring needed fixing

My ring needed re sizing and fixing due to being damaged at home I sent my ring back to Rox to be fixed and it came back absolutely perfect Jill has been amazing keeping me updated through out the weeks I did not have my ring Such a pleasure dealing with the company from trying on my ring in the store before getting engaged and the last few weeks while getting my ring fixed Thanks again

I was looking for some help with a gift

I was looking for some help with a gift for my wife The communication and assistance I received was excellent This was drawn out over a few days as i was working abroad at the time I had consistent clear and insightful chat with Ebony throughout the process She was a great help and I would definitely use Rox again

Brilliant customer service and

Brilliant customer service and brilliant products I had a service done as I live far away from the shop ebony was brilliant in advising me how to send it I was kept updated when the item arrived with them and when it was serviced and sent back out for delivery to myself The customer service after I received it back to see if I was happy with it was second to none I couldn t recommend this company enough

Always a pleasure to visit Rox

Always a pleasure to visit Rox Liverpool and deal with Chernine What an asset to the company she is Always pleased to see you knowledgeable no pressure and just a lovely person Would highly recommend a visit to Rox and Chernine