RTA Assistance Start to finish claims management service
Based on authentic user experiences
Belgravia - Bookings
6731 reviews
N/A
6 months ago
RTA Assistance has shocking customer service
RTA Assistance has shocking customer service Theytook on our loss of earnings case due to 3rd party fault accident in June 2019 We have had to chase constantly for updates only to keep getting advised there are no time limits to these types of claims and that they were chasing 3rd party weekly When we asked for proof of correspondence that RTA has been having with 3rd party they could not provide Instead they threatened us to say if we do not pay their appointed Body shop VAT they will not communicate with us WE HAVE NOT SAID WE WILL NOT PAY VAT ONLY THAT WE WOULD LIKE TO SEE ALLEGED WEEKLY COMMUNICATIONS MADE BY RTA WITH 3RD PARTY The Claims Manager and Complaints Manager have not been at all helpful They have emailed to say due to our criticism asking for evidence they are acting on our behalf they can no longer represent us WHAT A JOKE OF AN UNPROFESSIONAL COMPANY
Mac Seam
6731 reviews
N/A
6 months ago
RTA ASSISTANCE stay away from this organisation
RTA assistance please do not confirm your details as they are a scam company which retrieves your personal information i had recently generate a quote from comparative car insurance website IT SEEMS TO ME THE WEBSITE HAS PROVIDED MY DETAILS TO RTA WELL SOMEONE HAS RTA can not confirm road traffic incident which means they are retrieving your information to use for own purposes
Simon N
6731 reviews
N/A
6 months ago
Unsolicited calls - Avoid this company
When you search for RTA assistance on Google it comes up with a link to their website and also a link to a section on Unsolicited calls on there website which states that they do not partake in that type of activity and yet just a few minutes ago I received an unsolicited call from them about a compensation claim I have no knowledge of for an accident I have not had that they could not confirm the details of Scam fraudulent company Avoid Avoid Avoid
grzegorz szymanski
6731 reviews
N/A
6 months ago
Completely unprofessional customer
Completely unprofessional customer support Poor communications
Kenny
6731 reviews
N/A
6 months ago
RIP OFF MOB
RIP OFF MOB I paid 2000 to start with to sell my business Then I had to pay 600 to have an energy efficient certificate At that point I told them I didn t want to continue with the sale but they told me I had to pay another 3000 otherwise I d be taken to court Like a fool I paid it even though I was broke already Not one person came to see my salon in the year before my lease ended Now I m being hounded by them for money I owe them 5 and half grand for an advert I told them I didn t want and they are saying they are going to take me to court I wish them luck They are rip off merchants DO NOT TRUST THEM AT ALL
caroline williams
6731 reviews
N/A
6 months ago
Drive me mad
This company ring me sometimes twice a day every day despite me asking them to not do so taking names blocking the numbers I am sick of it and multiple other people are too I have not had a car accident The unsolicited call report will not complete
Claire London
6731 reviews
N/A
6 months ago
Scam phishing company
Company uses personal information which was likely illegally obtained to cold call about nonexistent accidents and dishonestly claim you are pre-approved compensation Phishing scam Avoid
Siu Hang Lam
6731 reviews
N/A
6 months ago
Obvious Scam
Obvious ScamThey found my car that I posted on gumtree and use those information to scam me Guy can t even shake the Indian accent The car is on sorn When he finally lost it he call me names and blessed my entire family
PAMELA FIELD
6731 reviews
N/A
6 months ago
A male caller claiming is had an
A male caller claiming is had an accident in my car I don t drive I don t own a car Went along with Mr time waster Only for him to tell me he was coming to f k me then asked for my address Clearly a scam from start but really feel for people that fall for this something needs to be done about these scammers
Adrianna Stevens
6731 reviews
N/A
6 months ago
They hit my rental car and kept going
They hit my rental car and kept going has not yet paid anything lashing money out of my own pocket after missing work and appointments and they was at fault if this was a regular person they would have been arrested nothing happened to the person driving bus 6041 on 8-30-2023 so I went to police to file a complaint and of course you can t wth I need help with this Donna Bernard should not have a job very rude and is a liar and Rta was at fault 3 months later nothing done yet Tisha carr is a horrible person never answers phn always out of office