Rticabinets Reviews

I ordered cabinets from them last month

Great cabinets great price Worked out great for my room The paint Color I chose really went well with everything One of the doors had a small dent in the corner from delivery They responded right away and are shipping a new door Will recommend RTI to friends and family

Custom cabinets for TV entertainment unit

I ordered cabinets from them last month and i was happy with the quality and the prices as i got a quote from a contractor which was 2 time the price that they give us WILL HIGHLY RECOMMEND

Excellent service from Jasmeen

I ordered cabinets and panels with matching paint for a built in TV wall unit The pricing was fair and the communication along the way was great Delivery process was well communicated and timing was accurate We were very satisfied with the end product and the paint match was very accurate I will 100 use this company for future projects

Great experience

We opted for RTI based on some of the positive reviews about service and quality The service up until and during the sales process was excellent The staff really pulled out all the stops to ensure we received delivery by the date we needed Their efforts are appreciated very much

We ordered painted cabinet doors from

We ordered painted cabinet doors from RTI Cabinets and we couldn t be happier with the results The paint job is of extremely high quality and the finish is absolutely flawless The customer service was exceptional responsive helpful and professional throughout the process We highly recommend this company to anyone looking for top-notch cabinets and excellent service

Super Frustrated

Well how can I give them stars when my order is not yet completed after more than a month CS told me the vanity cabinet in grey will arrive in 7 days while the white one will be 10 days I paid and ordered for grey 3 weeks after no call email so I went back to the store and demanded that they give me the cabinet without the door After 1 week no door yet I went back again and I was told that the doors will be coming from Banff or wherever and they will contact me when there is an ETA Not even shipping date I was planning to buy kitchen cabinets there and more bathroom cabinets after my basement renovation but now I m looking for other makers Beware don t trust them Cabinet makers with no cabinet to sell Surrey BC

Ordered 4 cabinets in June was told 2-3

Ordered 4 cabinets in June was told 2-3 weeks for delivery the BC Cloverdale factory machine broke and waited until the end of AUG TO RECEIVE THE CABINETS For all the issues I had to get them they were going to deliver for free and upon delivery the cabinets were not packed and secured in the truck and arrived with the doors damaged and cabinet boxes as same They replaced the doors and received them 4 weeks later with again damage to one of the doors Finally just got the door and was told was to get a discount for all my troubles never happened So if you want junk buy at RTI

Terrible experience

This has been the absolute worst company I have ever dealt with Their communication is zero and when you do talk to someone they outright lie We placed an order for 12 cabinets on Sept 19 The website shows a 6-8 week turn around and we expected it would be a little bit delayed beyond that I called to have one of the cabinet layouts changed around the 6 week mark end of October and they advised that would cause a bit of a delay Not a problem I heard nothing after this I called the second week of December and was told the doors were at the painter Great almost done I then heard nothing again I called the next week and was advised the cabinets were done and they were working on delivery but never called me The woman on the phone asked when we were available and I advised Monday December 23 and she said they would be in contact We heard nothing again My husband then followed up the first week of January and he was told they were actually closed for two weeks over the holidays So why wasn t I told that on the phone They also advised him they had misplaced one of the drawer fronts and that caused a delay but they had found it now They arranged to have the cabinets deliver Wednesday January 15 with an email confirmation They then called him on Saturday January 11 asking if they could deliver on the 12th He told them we would not be home but we had delivery confirmed for Wednesday and they told him it wasn t confirmed and that they had to wait for the driver to confirm his availability It is now January 15 My husband called the driver at 4pm and he advised he did not have the cabinets so I called the store I was advised by the woman on the phone that the other driver had them because the drivers swapped routes but they would come at 9pm At this point we still have no cabinets Mini update the driver called me at 10pm to try to deliver cabinets that is extremely inappropriate I complained on their Instagram and their solution was to block me That is not the way to deal with a dissatisfied customer I would never recommend this company to anyone Save yourself the stress and order cabinets from literally any other company as this one is a scam Update finally got the kitchen it is missing a drawer front that supposedly was cracked at the painters Nobody advised us that there would be missing pieces I d be so much more satisfied if this company would just communicate properly