Rubberflooringinc Reviews

Excellent

Excellent The estimated date of delivery I was given turned out to be the exact date of shipping When the shipping date finally arrived I was sort of annoyed because things were quiet leading up to that date and all of that day I called and spoke with Johnathan Hedgecoke and not only was he phenomenal to speak with but he placed a notification on my file and then most importantly he actually followed up with me the NEXT day to update me on his findings - which included the tracking number of my order The number hadn t even been updated in the system and I hadn t even received auto-notification of it so clearly he s done some digging to get me the info I needed Overall amazing customer service and generally amazing experience

Great Customer Service

Arianna and Jonathan were both extremely kind and helpful with my order questions I have ordered from the partner company FlooringInc as well and their products are all of good quality

Blake was a huge help

Blake was a huge help when I used the easy Chat feature to inquire about an order we d just placed He was able to do a price match for me with no hassle Highly recommend this company for their customer service

Jonathan was great at listening to my

Jonathan was great at listening to my issue with the order and assisting me with cancelling the current order that was out-of-stock He ensured that the entire process was completed and sent to accounting for final approval and explained the refund process Thank you so much

Simply Awesome - don t waste your time with others

Simply awesome First my sales rep Nick was amazing Kudos to him for being so helpful knowledgeable and kind Second customer service was 100 what you would want out of any company I was only ordering 500-900 worth of product and contacted them a bunch of times over the span of a week Every single time I got someone they were pleasant and overly helpful Haven t received the order yet but I m sure I will be happy because I know exactly what I m getting I ve ordered same stuff from another company in the past Third and finally the price Price was about 30 better than Amazon or ANY other company I am so happy right now with this company

Great Experience

Every person that I spoke with while trying to figure out the best option for my small home project was helpful polite and professional Jessica Villanueva and staff provided outstanding customer service in a prompt and friendly manner Great communication and a good price

I had a complex problem that spanned

I had a complex problem that spanned over a month and had multiple emails involved Jonathan Hedgecoke was very helpful and thorough in helping me resolve my order issues

Jessica V was beyond helpful with our

Jessica V was beyond helpful with our order and was easy to follow up with after I realized I made a sizing error She was able to price match for us and was very professional

Jonathan was above and beyond helpful

Jonathan was above and beyond helpful getting my order tracked down situation handled I don t write reviews often but the aid he provided warranted it

Had a problem getting the mat that I

Had a problem getting the mat that I order for my Nitro Tiles Tiles are shipped but mat won t be here on time Called Garage Floor Inc talked with Jonathan about the problem He was extremely helpful very professional Great company Thank you all