Home, Timber and Garden UK Supplier | Ruby UK – Ruby Group
Based on authentic user experiences
Mrs Margaret Rudkin
6732 reviews
N/A
9 months ago
Good quality item
Good quality item Considering the fence panel travelled a long distance the transport cost was reasonable Would recommend
Tracey Francis
6732 reviews
N/A
9 months ago
Replacement gate
I ordered a gate from Ruby in their clearance sale unfortunately on arrival the gate was damaged not Ruby UKs fault as they were using a 3rd party courier however I do think they may want to revisit this as looking at other reviews many items seem to be getting damaged in transit which must be very frustrating for all parties I have to say their sales team Ryan and customer service advisor Genei were excellent they dealt with my complaint swiftly and efficiently with no quibbliing and replaced and delivered a new gate within a week I would definatley order from this company again The new courier who delivered the replacement did have all the gates strapped down safe and secure to ensure no damage was incurred
PAUL
6732 reviews
N/A
9 months ago
There was a part mssing
There was a part mssing spoke to customer services The item was sent out same day Excellent service and loads of apologises
Patricia
6732 reviews
N/A
9 months ago
Five Bar Gate
Great customer service and delivery I m also very happy with the quality of the five bar gate
Wobby
6732 reviews
N/A
9 months ago
Great product
Bought a Highamton mortise and Tenon side gate from Ruby It certainly is all it s made out to be The timber used is of a very high quality redwood one can tell by the very thin growth ring and the weight It arrived in good time and I was kept up to date on its progress The two chaps who delivered the door took great care not to damage my van when as asked the left it by my side gate Whilst it is a more expensive door than some it s well worth the extra for the quality
Robin Green
6732 reviews
N/A
9 months ago
Pair of wooden driveway gates
The gates arrived quite soon after the order were very well constructed and compared to other companies I looked at very good value for money
customers L heworth
6732 reviews
N/A
9 months ago
Kept up to date about the delivery at
Kept up to date about the delivery at all times arrived on time driver very helpful product worth the price and it came ready made perfect
Alan
6732 reviews
N/A
9 months ago
We ordered double drive way gates
We ordered drive way gates Which are really good quality Service very efficient I would recommend This company
Andrew Ferrill
6732 reviews
N/A
9 months ago
First class online products
Fantastic product and extremely well made Great service from beginning to delivery Equally priced to my local agricultural merchant but better choice and free delivery
Mark
6732 reviews
N/A
9 months ago
Gates arrived and in good time
Gates arrived and in good time look ok but have not yet fitted so can not give an opinion on how they will be