Rudsak Reviews

Happy Customer

I ordered 3 winter coats which arrived within the 3-5 days as promised We are very happy with our purchase I highly recommend Rudsak for their fashionable coats and excellent quality in product I m a very happy returning customer

Best quality

Bought Dral men s outerwear for this winter it s perfect for canadas winter because it has a puffer and an overcoat which are separate but goes perfect together Can t go wrong with this I m extremely satisfied with my purchase

Great experience

The entire team from the manager Edson to the sales ladies was very helpful We went into the store just to look at outerwear and we ended up purchasing 2 coats and a hat I would recommend everyone to this location

I have been a Rudsak aficionado since

I have been a Rudsak aficionado since high school I am 45 today Rudsak never disappoints With proper care the products may last you a lifetime Unique well crafted and impeccable design Chefs kiss

Try a store that accepts returns and

Try a store that accepts returns and exchanges in person in store They do not do exchanges or returns here They state your only option is to contact your bank to dispute the transaction After 30 days and phone calls from the bank to clarify information you will likely get money returned thanks to the banks investigation The companies legally required to answer the banks inquiry They will not help you directly at all I shipped boots back for exchange of a size in perfect condition tried on inside once and put immediately back into box as it was found and they confirmed delivery of the boots back to them They sent a vague email stating I ll get my return exchange or refund I clicked a link to their website on that email and it showed I had a new order placed for the larger size The link stopped working after some time so I called customer service They couldn t tell me any details regarding the exchange and stated I would get a refund They didn t have any details regarding the refund such as what card the payment would be refunded to They told me to contact my bank when I questioned how they could not have my last 4 digits of my card at least They don t have adequate documentation and prove to be unreliable so I don t trust their warranty They have warm winter clothing but after one wash the jacket I ordered had a thread coming out of the seams about 8 inches worth of thread sticking out but secured into the seam at each end No holes yet I don t trust their lifetime manufacture warranty because I don t trust I ll get my product shipped back to me The bank may not accept a dispute in the case of warranty because if I say the jacket was washed according to their instructions and they say otherwise who will the bank think is truthful RUDSAK also doesn t allow exchanges and returns in-store from online purchases They really force you to be in a vulnerable position possibly dumping money into them for nothing in return Very horrible reliability The clothing is the warmest I ve had so it s a shame But I would look into how mooseknuckles and mackage takes returns and exchanges if you re buying online If they take them in-store that s an immediate result Everything looked legitimate at RUDSAK up until their vague email and uninformed phone discussion So otherwise I don t know how you could avoid this circumstance

Loved the very luxurious package

Loved the very luxurious package although the whole cardboard box was broken on the inside But the whole unboxing experience was very thrilling Really feels like a true 1k jacket A very good purchase no buyer s remorse

Pleasant Surprise

Walking around the Rosemont mall saw this place after touring through and learning more about the company the sales team were excellent and picking out items for me All the purchases fit perfectly and were high-quality Will be coming back to shop some more in the near future

Website is very easy to navigate

Website is very easy to navigate photos of the items are well done Shipping was really quick despite the busy holiday season