Rugged Phones NZ - Rugged Tough Outdoor Phones
Based on authentic user experiences
David Moore
6730 reviews
N/A
9 months ago
I wouldn t bother wasting money on
I wouldn t bother wasting money on these products they are cheaply made phones in comparison to the mainstream brands and the software is average and glitchy as well I brought the most expensive rugged phone listed on the Rugged phone site at the time was the UleFone Armor 11T it was advertised with some pretty amazing specs and said to have been extensively drop tested I had mine for around 6months when the screen started coming away from the phone I emailed the shop and informed them he asked me if had been dropped or inpacked at all I replied I was just texting away when the screen started popping out has been dropped a few times in the past no worse than my standard old Samsung s11 and it never had a issue but not recently that was always a possibility that s why I tried the rugged phone haven t dropped it in any liquids or had any hard impacts They said Like anything even a rugged phone can get damaged over time Accidental damage dropping phone is covered by either you or any insurance policy you may have It is not a warranty claim and they offered to give me a quote to repair So I chucked it in the bits and bobs drawer and went down to noel leaming s to buy a new Samsung and decant case as i had before I wont be dealing with Rugged Phones again since they can t back their products and the phones just are not up to the standard
Johannas Broodkoorn
6730 reviews
N/A
9 months ago
What is the point of a warranty with ruggedphones co nz
What is the point of a warranty ruggedphones co nz and do they really know what a warranty is Bought a phone a year ago general use office work non tradie stuff You would expect things last at least 4 years before wearing out unless you are a tradie which I am not Phone developed a problem contacted them did what they asked and was told it s not under warranty as it is a user created When asked to explain or define how the user created this issue they just ghost me They could have sent me a replacement part which you can buy online although that would void the warranty if I fit it If the phone was out of warranty which it is not I would have bought the part and fixed without having to deal with them and write this review Great service