Runbuds Reviews

Comfy running earphones at a great price

The Runbuds website gave really helpful descriptions of the products on offer and they were quick to despatch the items with progress notifications along the way The Runbuds Air are easy to use and fit comfortably They were an excellent price too

Brilliant headphones and brilliant

Brilliant headphones and brilliant customer service As a very active runner I have used many sets of headphones and these stand out above the crowd and value for money is amazing Sound is excellent and they stay put in your ear Recently managed to lose a wing tip for one ear bud and sent the customer service team a message asking if they sell replacements got a reply within 12 hours offering to send me a free replacement straight away Amazing service Highly recommend these to everyone

The sound of these buds is excellent

The sound of these buds is excellent I happily discovered Run Buds recently a company run by a group of highly professional sound specialists For running for the gym for my cycling any activity you may think of RunBuds are now my good buddies The customer service you get from RunBuds is also royal I love this company

Very well priced earbuds

Very well priced earbuds Comfortable to wear and easy to set up Great quality sound and they stay put when running Arrived quickly Best earbuds I ve tried

Nice doing business

I had trouble with my buds and got in touch with Runbuds which they got straight back in touch and advised what to do which worked But later I had one of the buds stop working so got in touch again they advised me what to try but this didn t work this time They informed me that the buds were still in warranty which I didn t realise They sent me a new pair that very day They get straight back in touch and are extremely helpful and I can only rate them excellent from my experience Thankyou

Fantastic customer service

I had a problem with the charging unit meaning only one of the runbuds was charging I got in touch and received not only a reply the same day but a replacement set was put on order straight away free or charge as they were still under warranty Couldn t have asked for anything more

Duplicated order-spot on Customer Service

I inadvertently order 2 prs of runbuds Once I realised I tried to cancel unfortunately the order s had been dispatched I contacted Runbuds and received an email from Mel who was incredibly helpful I was order a 50 Reduction if I d like to keep the duplicated second pair I responded requesting a full refund I received a printable returns label within hours After chatting with my brother I decided to keep the duplicate pair at the reduced price Again within hours I received a refund notification A massive thankyou to Mel for her customer service and prompt response to my requests despite me changing my mind

Excellent after sales service

I got a new pair of Runbuds and couldn t make them work so I emailed the company and received a reply the same evening explaining how to solve my problem Excellent service Thank you Mel

Great service fab runbuds great sound

Great service fab runbuds great sound easy to use and charge and don t fall out when running