Rxoutreach Reviews

Terrible Service

Every time they receive a prescription I have to call every day just to make sure the order is actually getting processed and sure enough there s some issue on their end or they re missing information Their website is the worst site I ve ever seen

Disgusted by lack of care

I m absolutely disgusted with Rx outreach It s a fight every month to get your refill processed I have called everyday for the last 5 days to ensure my refill was processed timely It s a holiday weekend so I knew they had to have my refill out no later than Wednesday a day after my refill was due They took my money on Wednesday Today Friday status is still dispensing I will now not get my refill for a full week after I ve run out of meds I was told a supervisor would return my call by close of business today but that s come and gone no call I shouldn t have to call daily to tell you to do your job And now they are just thieves as they took payment 3 days ago still haven t sent out script How dare they

the website is awful

Though the prices are good the website which used to be great before a massive redesign is now the worst experience ever Today I couldn t even scroll down to process my credit card it simply kept bouncing back up so I couldn t click the button I used a different browser and had same issue higher up So now I have to reorder by phone it s ridiculous

once i placed an order online

once i placed an order online they didn t deliver but money was taking from my debit card if not for connor i couldn t have found a reliable so it s better i share their contact here incase anyone looking for a reliable online store 5O5 6OO 1664

5 stars for the amazing

All 5 stars are for the amazing customer service reps who helped ensure I would receive my medication before leaving for a very important business trip I was in a panic about trying to complete the intense work w o my medication and spoke with a few I was on hold as a rep went to speak with supervisor and my phone accidentally cut out I wish I could have thanked her for making that extra effort to help It s appreciated This morning I received my tracking and was so relieved and appreciative to see they will arrive in time Overall I think the company is having growing pains causing frustration Service reps need options appreciation and support to help customers through the process especially when dealing with time sensitive issues

Rx outreach has been a blessing for me

Rx outreach has been a blessing for me I am do thankful for them

The customer service

The customer service actually understanding how important it is for me to get my medication at a cheaper price