S-zoneshop Reviews

The bag is not what it looked like when

The bag is not what it looked like when I re dived the item They have a 30 day return policy so I quickly contacted them to get a return label and credit my account I am getting the run around with this company Dora s last comment was would I keep the bag and receive 10 00 in cash ARE YOU KIDDING ME I want to return this itemDO NOT PURCHASE ANYTHING FROM THIS COMPANYSCAM ARTISTS

Poor customer service and no shipment

Poor customer service Have not received my purchase after 21 days and when I ask for refund they sent me a message saying they needed to spend time with their family and would not respond until 01 27 23 NEVERAGAIN will I order from them not ever on Amazon They make you believe it is based in America but after lots of research it appears it is based in China I don t have a problem with that but just be honest NEVER AGAIN

NO STARS for RIPPING ME OFF

NO STARS deserved NOT ONE This company totally screwed me over for 119 00 Giving me the run around emails that consisted of nonsense constantly asking me to provide information I would give it to them and then they would ask again as if I never gave it to them They lost track of my return They were asking me for the shipping label numbers when they sent me the label themselves I took a screen shot of the actual label and then they would ask for it again I originally wanted to exchange my purchase for another color but they can t even find it The WORST online company out there They have no communication skills and can not understand English This has been going on since Christmas Now they stopped responding I call that STEALING No integrity whatsoever they haven t owned up to their incompetence or taken responsibility for losing my return I feel so taken advantage of Now I can t even reach them Thieves they are SERIOUSLY SHAME on S-ZONE I hope they go out of business before they take advantage of another customer

A complete scam business

Placed an order for a handbag and never received a order number Unlike other businesses which deduct funds once the order ships these guys take your money at once without the intention to ship the ordered merchandise Can t reach or talk to anyone emails remain unanswered

They will not grant returns

They will not grant returns DO NOT BUY FROM THIS ONLINE STORE

Petty Unprofessional False Advertisers

Ordered bag 11 30 Card charged Emailed bag isn t in stock 5 days later Bag still showing as in stock on website now 6 days later complained and said these were dishonest business practices but chose another color as directed - THEY CANCELLED MY ORDER OUT OF SPITE Blatantly unprofessional - Allesandro specifically

Buyer Beware

Buyer Beware Or better yet DON T Bought two tote bags Followed online return policy instructions for both which began with sending a return request by email as per their on line return instructions Got a reply saying return approved but no further information tracking approval number preferred carrier to use for shipping etc and NO free return label for my 122 00 purchase as advertised as Free returns for purchases over 100 00 Sent three more emails asking for assistance Website says to expect a reply in 24 hours Nothing Been five days and still no reply I did file a dispute with my credit card bank which resulted in the charge being removed from my card Plus the bags were barely fair quality Thick rigid horse leather bulky and heavy

Back pack for traveling Great design

Product was received as described Satisfied with the quality and design