


Dresses for Special Occasions Weddings Parties - Sachin Babi
Based on authentic user experiences
Guest
6730 reviews
N/A
7 months ago
Damaged Gown Return - Poor Customer Service
My final sale gown arrived with large marker numbers written across the back I contacted Sachin and Babi immediately - It took weeks through Instagram DMs live chats and emails to get them to agree to a return with full refund Multiple pictures of the damaged dress were sent through email chat and DMs just to get an agreement to return the dress I asked for a shipping return label which I was granted After six weeks I again had to contact the company in order to get the money put back on my credit card They refunded my money after further contact took 6 weeks after the return but deducted the cost for shipping the damaged product back to them So ultimately I paid to return a damaged product They were terrible to deal with and never apologized I would never purchased through Sachin and Babi again
Holly Hansen-Freise
6730 reviews
N/A
7 months ago
Refused my return
I ordered two dresses to try on to wear to a wedding Neither style worked for me I returned the dresses They sent them back to me without any notice stating that there were stains on the dresses The stains were perhaps very faint ghosts of deodorant for when I tried them on Hardly perceptible and consistent with any garment that has been tried on by a human being They could be easily brushed off if you could even see them They threw them in a box without any bag protecting them Totally unacceptable Do not order
ilene
6730 reviews
N/A
7 months ago
Refused my return
Refused my return Who knew I need to inspect the dress with a magnifying glass when I purchased it The refused because of tears They pointed out a pinprick snag on the base of the back hem right next to the security tag that I never touched So obnoxious Tried on one time
Karen Faux
6730 reviews
N/A
7 months ago
Would give negative if possible here
Would give negative if possible here Worst return policy ever After they had my returned dress for 35 days told me black stain on it would not return sending back Scammer scammers scammers I tried on To large put back in box and returned 35 days after they received sent an email with two pictures of damaged dress This is not what I returned No damage on mine Disputing with them and credit card company Will have attorney look into this if not resolved I saw these other reviews too late Would have never ever purchased I will not be scammed by such an unscrupulous company They obviously are taking advantage of unsuspecting customers DO NOT BUY FROM THIS COMPANY
Susana Measelle Hubbs
6730 reviews
N/A
7 months ago
Same thing happened to me
Same thing happened to me bought a dress arrived in a different color than appeared on website was too big Tried to return and they sent it back to me with green tape on the inside lining stating stains The dress is dark blue There are no stains whatsoever sent them photos going to dispute with American Express They are 100 running a scam
H Kap
6730 reviews
N/A
7 months ago
I ordered 4 dresses on one order
I ordered 4 dresses on one order 1 more on another Tried them all on Returned the first 4 Was sent back one of the dresses with green tape on the inside indicating stains No notice of return The stains do not exist It s absolutely mind boggling Total scam Customer service insists they are stains I couldn t find anything with a microscope Am disputing with American Express Never order from this company Completely dishonest I wish I had looked at reviews first What a disgrace
Kristi
6730 reviews
N/A
7 months ago
DO NOT PURCHASE FROM THIS FAKE COMPANY
DO NOT PURCHASE FROM THIS FAKE COMPANY I returned my gown and credit was applied to charge card as another charge after I filed complaints with the BBB and state attorney generals office as well as reporting the original charge to my credit card company as in dispute This is a fake website fake company and has a new fake CEO The products are very poorly made and are not at all similar to the photos on the website
Kim Manning
6730 reviews
N/A
7 months ago
Do not purchase from this company
Do not purchase from this company Please read previous reviews and complaints with the BBB I purchased a dress and returned it as it was too large It was in perfect condition when I sent it back The company said they will not refund my money because of damage Many customers have had similar experiences Do yourself a favor and order from a reputable company or department store
MLZ
6730 reviews
N/A
7 months ago
MASTERS OF FRAUD
MASTERS OF FRAUD Like so many of the other reviews they are not refunding the return of my dress I receieved and returned my dress the same day Tried it on did not like it and shipped it back the very same day in the same packaging They returned the dress to me with with no communicaiton other than placing two pieces of green tape on spots on the dress that were not there when I purchased it I had the dress for less than three hours Reading other reviews I see that SACHIN BABI ARE SCAMMERS AND STEALING MONEY DO NOT SHOP HERE
KCLEM
6730 reviews
N/A
7 months ago
Scamming customers
Just adding to the many reviews already posted Sachin Babi is scamming customers I ordered two dressed tried them on and returned both as neither worked for me Weeks later Sachin Babi returned one of the dresses with green tape and note that the dress was torn I could barely find the damage which was 100 on the dress when it arrived as I only tried it on and immediately repackaged it and returned it I contacted the company to resolve the issue and explained that the dress had a giant red tag on the outside of it which is proof that no one could have worn it They still refused to accept the return so I had to dispute the charge through my credit card as I m sure everyone else has too It s baffling to me that this company is trying to take advantage of its customers and blame them for damaging dresses that have never been worn