Select A Driver Automotive Repair | Service, Repair, Breakdown etc
Based on authentic user experiences
Adrian Stroia
6734 reviews
N/A
8 months ago
Invoice debt recovery company for cancelling
I booked Servicing for my car I didn t receive any confirmation of the booking on email or phone On the day of the booking I was called away urgently for work and asked for the booking to be cancelled with the note that I would come back and reschedule for another time Today they sent me an invoice for 48 as cancellation charges with the short explanation that their T Cs specify that The company was incorporated on 20 December 2023 so not even 1 year ago Probably this is the way they make their money because they are all but professional by applying these hidden charges and very categoric when questioned about them I will never use their service again After writing this review guess what On 14 Nov 2024 9 days later I received an email from a debt recovery company with an extra 50 to pay after the original invoice was issued on 5 Nov 2024 Rip-off Britain comes next
PokeCollector
6734 reviews
N/A
8 months ago
Avoid at all cost
Booked originally for wheel bearing and major service thought everything was fine within a day or so noticed knocking from the front left so called them back after checking the track rod end was loose and clearly wasn t tightened another few days go past and a awful noise like something is going to snap on the front left came back and claimed the wheel bearing installed was faulty and would go through warranty to have replaced this taking another week or two During this time I had them service and replace breaks and discs on another car they failed to turn up with both discs and left with one disc and both pads changed needing to return another day to replace the disk they forgot They replaced the faulty wheel bearing and unfortunately the next day my electric hand break locked on requiring me to call the AA I had the car towed back to my house after the AA spoke with lewis who confirmed they could fix the issue at my house I sourced the part to be replaced and was quoted the labour costs from Lewis even though it was a 3 week wait I went with it and waited on the day the mechanic turned up stating how he had never done this job before and was clearly flustered by the amount of work involved after spending 20 minutes looking at the car he said it wasn t possible to do and it would need to go to a garage At this point I was done with this company after not even receiving a courtesy call or any resolve or apology But low and behold they come back to haunt me again today driving down the dual carriageway at 70mph my car lost all power and I managed to safely limp to a lay by waiting rescue from the AA to find that the fuel line wasn t pushed into the fuel filter housing correctly causing it to fall out whilst driving please avoid these cowboys at all costs if you care for your safety and sanity