Saddlesdirect Reviews

Positive experience

My saddle wasn t with them long at all Sold via commission as due to the age of the saddle they were unable to buy outright Come away with a really decent price just 50 less than I was advertising myself Had to chase up a couple of times but always had a quick response and I was probably a little impatient Wouldn t hesitate to use again

Stirrups

Easy to use website Package arrived quite quickly and well presented Granddaughter pleased with present

Great company to deal with

Great company to deal with The valuation process was very simple and swift collection of my saddle from home brilliant and their correspondence after was faultless a very smooth operation I would definitely recommend Saddles Direct for all the qualities I have listed and also good fair pricing Thank you

Would highly recommend

I first used Saddles Direct last year when I was looking for a dressage saddle I was visited by Claire who I cannot rate highly enough There was no hard sell or pushy sales pitch She had bought a great range of saddles based on what I d asked for and she really took the time to try each one and watch me ride I didn t have the biggest budget in the world but I fell in love with a beautiful Fairfax which I would ve have taken at the price on the tag but upon ringing the office Claire found out the saddle had in fact been reduced and sold it to me at the reduced price Talk about an honest sale Since then Claire has been out 3 times to me to check my saddles and every time has been the same positive experience She knows I m considering upgrading my jump saddle but rather than insist I needed a new one she checked over my existing saddle and reassured me it would be fine in the interim and that she would keep a look out for me for anything suitable until I was in a position to buy There is no pressure to commit on the day no critical eye when she watches you ride or handle your horse just an incredibly knowledgeable saddle fitter who goes above and beyond to accommodate She shows a genuine interest in the horses and my 5-year-old 16 3 ISH who normally has 0 5 second attention span lets Claire measure and feel and swop saddles to her heart s content without batting an eyelid I really cannot recommend Claire highly enough and I will 100 be continuing to use and recommend Saddles Direct because of her Plus and slightly aside their trial system is brilliant and being able to pay invoices online makes the process super simple

Suzie was amazing

We had a saddle fitting today with Suzie We ve had a bit of a turbulent 6 months trying multiple saddles and experienced a range of issues from saddle slipping to one side to it shooting up her neck We ve had her back checked no issues so have been completely stumped as to why we ve struggled with the saddles Suzie measured her back took a look at her confirmation and knew what she needed straight away She was so knowledgeable so approachable she gave us advice and made us feel like we d known her for years Honestly the best and most relaxed experience I ve had Really enjoyable and we came away with a saddle that s a pleasure to ride in Thank you Suzie

Selling my saddle

I had a saddle to sell and didn t know how to go about it I contacted saddles direct From the very beginning they were extremely helpful and talked me through every stage of my sale Within a short time I was contacted to say my saddle had been sold within a few days the money had been put into my account A very professional and first class service would never hesitate to use them again

Excellent Service

A simple and easy process to sell a saddle Excellent and expert advice at all levels of the process - and everything went well I would recommend this service to anyone looking to pass on surplus horse equipment

I left saddles with Saddle Direct for commission sales

I left saddles with Saddle Direct for commission sales I have dealt with the company before and been pleased with the service This time is no exception They made it clear what I could expect from the sale and that is exactly what I ve received Commission sales sometimes take some time but it s always a nice surprise when they come back with money you d forgotten about