Safedent Reviews

A Cautionary Tale Our Disappointing Experience with Safedent Antalya

Subject A Cautionary Tale Our Disappointing Experience with Safedent AntalyaMy wife and I began our dental journey with Safedent Antalya in 2019 and have returned multiple times for treatments Unfortunately our most recent visit left us feeling deeply dissatisfied During this trip my wife aimed to address a persistent issue with one of her dental implants which has never functioned properly We anticipated that this concern would be prioritized but instead we were informed that another implant was necessary overshadowing the original problem On our final day of treatment we were disheartened to learn that the crown for the implant the primary reason for our visit was still incorrect To our dismay we were told that we would need to return yet again for a resolution When we expressed our frustration the dentist s response was alarming stating If you don t like it I can take it out and you ll have nothing Upon our return to England we attempted to address our concerns through a formal complaint written via email directly to the dentist However we were unable to do so as they refused to provide an email address and there was no option for direct communication on their website All correspondence went through her husband via WhatsApp which only added to our frustration After consulting with other dental professionals back home we discovered that my wife should have received implant passports for each implant Without these vital documents any further work involving the implants is severely restricted Initially in 2019 the experience was very much more professional we had several visits and felt well looked after however on this last visit we felt that the overall experience was rushed There were lengthy waiting times in the clinic the practice had only 1 dentist and we felt as if we were slotted in between appointments we spent many hours in reception waiting We were the last patients to leave at the end of the day It s essential to recognize that the true measure of quality in dental services often emerges during complications rather than through initial procedures For anyone considering dental implants I strongly recommend ensuring you receive an implant passport for each implant Regrettably Turkey lacks a professional body to address dental complaints leaving legal action as often the only avenue for recourse when issues arise I hope that sharing our experience will help prospective patients make more informed decisions about their dental care Please proceed with caution when considering Safedent Antalya We tried to obtain these passports in October 2024 - this is why we are now updating reviews