Safedepositsscotland Reviews

Very easy to deal with

Very easy to deal with customer service agent was very polite and helpful

Ameen was so lovely to speak to

Ameen was so lovely to speak to She was understanding kind and patient She called me straight back when my signal got interrupted and she helped me figure out what I needed to do and how to do it The interaction was very pleasant and I feel comforted by the call whereas I had initially started the call with some anxiety Thank you

The SafeDeposits Scotland is great

The SafeDeposits Scotland is great and adviser Heather Motherwell was very helpful and polite It was such a relief when I wasn t sure how to deal with my account Heather Motherwell helped me resolve my issue very quickly professionally and politely I am happy with the service I received yesterday Thank you so much Heather Motherwell and SafeDeposits Scotland

Claiming my Dads deposit back

This was all new to me as I was calling on behalf of my father as he no longer has capacity I was greeted by Tracy Sloan who was soo accommodating and nice She explained everything clearly and I never felt once I was being rushed or given any flannel I was reassured about the the whole process and was great to have that pleasant experience dealing with a company Thanks again Tracy

I had a query regarding the Prescribed Information Form

I had a query regarding the Prescribed Information form and I was assisted by Tracy Porter Tracy contacted me straightaway via email She was extremely helpful and gave me guided instructions on how to complete what was needed Excellent customer support from her Many thanks Tracy

Thanks so much Heather

Thanks so much Heather You were courteous gave me all the advice I requested in a clear and precise way and the followup email serves as a useful aide memoire Much appreciated

Thank you Alice

Alice was amazing I didn t expect to recieve help as soon as I did given I reached out to SafeDeposits after working hours on a Friday but Alice quickly helped out and resolved my issuse swiftly

I had a query regarding getting my deposit returned from moving out

I had a query regarding getting my deposit back and Caitlin made sure everything was smooth sailing Very quick and friendly service and the matter was resolved and I was re-assured everything was done Many thanks