Sageappliances Reviews

Very friendly and supportive call with

Very friendly and supportive call with your agent who provided very pragmatic support and help Another good reason for having bought a Sage Espresso Machine After Sales Support is as important as selling a good product

Andile was extremely helpful in fixing

Andile was extremely helpful in fixing my issues with my machine I feared would cause a lot of hassle with her knowledge and thorough instructions we were able to resolve the issue quite a simple issue at that Perfect service thank you

Great customer support

I had some issues with the delivery as the parcel was taking sometime to arrive After reaching out Sage customer support it arrived the next day My 5 stars goes to customer support and also to the product since I m a big fan of Sage appliances

With the help of your team my

With the help of your team my maintenance problem was solved quickly and effectively A chore became a pleasure

Loving my Sage Bambino plus that I got

Loving my Sage Bambino plus that I got for Christmas Noticed I didn t have the tool to unscrew the milk wand I either threw it away by mistake or it wasn t in the box Called to ask for the stock number so I could buy the correct one but instead Sage are sending me one complimentary along with a pack of descaler That s where customer service differentiates Well done Sage

Direct help with my broken baskets

Direct help with my broken baskets Resolved within a few days

Excellent Customer Service and Repair Support for Our Trusted Espresso Machine

We ve had our Sage Barista Espresso machine for over five years and it has been an absolute workhorse delivering consistently great coffee When we recently experienced an issue I reached out to Sage s customer service team for advice even though the machine was well out of warranty The assistant I spoke with was friendly and incredibly helpful They explained the repair process clearly and arranged for the machine to be sent to one of their accredited repair centres Since I no longer had the original box they went the extra mile by sending a suitable replacement box via courier to ensure the machine was securely packed While the repair did take a bit longer than the estimated timeframe and we didn t receive many updates during the process the good news was worth the wait the machine was successfully repaired They even replaced some smaller parts like o-rings and seals as part of a thorough check which was a nice touch The cost of the repair was slightly higher than I expected but it felt reasonable given the quality of service and care provided Overall we were very pleased with the experience and are thrilled to have our espresso machine back We re looking forward to enjoying many more years of amazing coffee thanks to Sage Appliances

The whole process was very smooth The operators were very kind and patient They also provided very clear instructions on what was needed from my side

The whole process was very smooth The operators were very kind and patient