


Based on authentic user experiences
Mrs Mahmood
6732 reviews
N/A
5 months ago
Having been very cautious of having my
Having been very cautious of having my hair cut due to previous disasters I decided to give Saks a go BIG MISTAKE My hair is a state layers are cut so badly the whole experience was awful I have a huge chunk missing out of the center of my hair a longer layer at the front I have been so upset as my hair is such a massive part of my appearance and I always get complimented on it I now feel very self conscious have had trouble sleeping due to anxiety There is nothing I can do to rectify this cut besides going shorter which i do not want to do as my hair has always been very long The stylist I saw was Laura I can no longer wear my hair straight either as I m so worried people will notice how uneven the cut is and I have to constantly curl to hide this awful style Planning to leave my hair for 6 months go to someone that is actually qualified and knows what there doing Have taken pictures to show them the result or lack of of it
Jennifer Brown
6732 reviews
N/A
5 months ago
I never usually leave reviews but I
I never usually leave reviews but I just had to leave a review for this salon as it was a disgrace The colourist clearly didn t care what I wanted and didn t really seem to want to be there All she did was put bleach stripes all over my head and the blow dry and cut afterwards were nothing short of awful I can only assume good reviews of this place are fake because it s the worst place I ve ever been to and my hair looked really awful Take some pride and interest in what you do or don t do it
Mrs Welbourn
6732 reviews
N/A
5 months ago
Beware of getting your refund
SAKS sent me an email confirming that the refund was issued but the money was never credited to my bank account This has happened 4 times in the past 12 months
NSite
6732 reviews
N/A
5 months ago
Promoters of modern day slavery
It runs as a franchise by foreign internationals If you want your offspring to be hired and sacked with zero wage This is the company for you Franchise names to be aware of Fiaz Khalidd Wife also likes to use same franchise while husband serves prison sentence under name of Jasmine Saks totally promotes franchise s from none UK criminals to exploit your offspring
vivian
6732 reviews
N/A
5 months ago
I wouldn t even rate this place one
I wouldn t even rate this place one star the place is filthy and the service provided is absolutely shocking Even after getting in touch with the salon and providing pictures I have been offered 6 00 compensation PLEASE AVOID THIS PLACE TO AVOID DISSAPOINTMENT
Anonymous
6732 reviews
N/A
5 months ago
Overpriced
Overpriced Staff look down their noses at you The manager is never there to resolve problems or complaints Tried a few different hairdressers from my local saks salon and none of them over a year listened to what I wanted and ignored the numerous occasions I explained I was on medication which would affect my hair They push you into buying products and services you don t need and falsely advise you on what would fix hair issues each individual has Seems to me they spend all their money on luxury coffees fancy decor to look the part overcharging customers to cover costs whilst employing underteained staff without management in the salon
Margaret Wilson
6732 reviews
N/A
5 months ago
Deceptive and not professional
I got emailed a link to 50 off for the Newark Beauty Salon It said subject to terms and conditions There are no terms on the website When I rang ti book I was told it doesn t include nails They are aware this isn t anywhere on their website and other customers calling have to them that It s the Saks way not to act in a legal and professional manner Shame on you I won t be visiting
Rachel Carr
6732 reviews
N/A
5 months ago
Just don t go
Aberdeen - Union Square I went to this salon seeking a change specifically to eliminate subtle yellow tones in my hair and get a balayage When the stylist did the balayage it looked great initially but the horror unfolded as soon as I washed my hair The contrast between the darker upper part and the lower blonde was a way too big and the transition between darker and lighter sections looked really bad Even a purple mask and shampoo couldn t remove the terrible yellow shades of blonde and reddish-orange brown The stylist is generally skilled and cuts well but the balayage turned out to be a disaster Hair around my face instead of being lighter the is darker I spent nearly 200 pounds for this disappointing outcome And now I need bleach my hair at home and do recolouring again at home
Melissa Rhodes
6732 reviews
N/A
5 months ago
Appalling Customer Service Teesside
Appalling Customer Service Teesside branch Stay away I chose this saloon as it s near my place and good reviews on the website My first visit was let me down as they couldn t find my appointment on their system My second visit was horrible as I was running late to pick my kids up from school as my senior hair dresser served two customers at a time And also I lost my ear rings because of being rushed My third visit was nightmare as I ve been told to reschedule my appointment as I was running late for 10 minutes for nearly two weeks wait for that appointment I regretted myself why I chose this saloon and spent 100 for each visit for getting more stress hassle and ruined my life all the time
Ms Shetty
6732 reviews
N/A
5 months ago
I was welcomed by Rohan at the Leeds
I was welcomed by Rohan at the Leeds City Centre salon and felt so comfortable to then be rudely interrupted by what I can presume was a manager and it totally put me off The younger staff were running around cleaning and had clients waiting why isn t there other staff available to do those jobs Definitely not a fair environment Absolutely disgusting as I felt for the staff and couldn t wait to leave I cannot thank the hair stylists enough they were absolutely fantastic Very professional and welcoming I even received a compliment from another staff member who wasn t even doing my hair Felt extremely sorry for staff who were absolutely brilliant Such a shame they don t have respect from management