Sandbox Reviews

Unserious NFT crypto people

What customer service If you speak to 10 people you will get 10 different answers I wanted to book an experience for someone s birthday the price was 300 for 6 people However if you have a blue light card you can get a discount I was told I had to go to the venue with the blue light card to book it I couldn t get my head atound that especially after speaking to friends so called back This time I was told to send an email with the blue light card attached so I did Then I hot another email asking for all kinds I sent the information As I heard nothing I called again I spoke to a guy who gave me a code that don t work but now the price was 360 Even with the discount code I d still pay the 300 so why bother I called again this morning and spoke to someone who couldn t understand what I was saying so I asked to speak to the manager Crystal I asked her so many questions but her answers were selective She told me the price was 60 per head for over a month My eyes must have been deceiving me Even on the email they sent to me I would upload it if I knew how to take out my personal details I was talking to her but realised that she was too defensive to understand so why was I even talking I m writing my review because if we don t highlight these things then nothing changes Little did I know that you can get the original price 300 through trust pilot Its ashame because I ve booked my experience at another venue with people who have the time to listen patience to explain excellent customer service skills and half the price so i booked 2 experienced I treat people how I d like to be treated and there was no resolution offered