


Based on authentic user experiences
Jordan
6731 reviews
N/A
7 months ago
They care more about money than your comfort
I recently booked the highest room class with Sanders Stay complete with a very large private terrace Just hours before I was set to check in Sanders informed me they would have to downgrade my room to the lowest room class a much smaller studio room with no terrace To compensate me for the involuntary downgrade Sanders graciously offered me a 20 refund of the original price I paid which meant I d be paying far more than the original retail price for my new small room that I did not want to be in I told them this was unreasonable but Sanders told me I could either accept their 20 refund or pay last-minute prices for a new place to stay Thinking this may be a case of a poorly-informed front-line customer service agent I reached out to Sanders founder and CEO Bo Sander through two channels text message to his personal phone number and email to his Sanders email address Bo ignored both of my messages Sanders Stay appears to be a money-hungry firm that doesn t care about its guests at all I recommend avoiding them
Derm99
6731 reviews
N/A
7 months ago
Sanders Stay - untrustworthy
Sanders Stay have rented two apartments from me They owe 50k as they greedily charge their tenants and not pay what they legally must This shameless behaviour is down to pure greed and they risk ruining the holidays of their Clients as actions may be taken whilst there
CF
6731 reviews
N/A
7 months ago
Sanders owe over 125k in rent
I let my apartment to Sanders stay and they never paid any rent despite having been at around 90 occupancy I was forced to evict sanders stay and commence legal proceedings to reclaim around 25k euros in rent after they wouldn t answer my calls Their CEO Bo Sanders would not return my calls I know another landlord they owe over 100k euros to Do not rent to Sanders They are a scam
Derm99
6731 reviews
N/A
7 months ago
These guys are FRAUDSTERS
These guys are FRAUDSTERS Keep away
Mark Tate-Duffy
6731 reviews
N/A
7 months ago
They still owe the staff their 13th
They still owe the staff their 13th salary and holidays
Julia M
6731 reviews
N/A
7 months ago
Warning
I recently had the misfortune of dealing with Sanders stay a Danish-run hotel group that operates with the warmth and flexibility of a malfunctioning vending machine My booking was intended at Sanders Port Piraeus for February 21st-26th but due to exhaustion and human error I mistakenly selected March 7th-12th Realizing my error I immediately reached out to my supplier who in turn contacted the hotel Five hours passed until 11 am next day radio silence Hoping for a reasonable resolution I secured a one-night stay elsewhere and continued my attempts to adjust the dates Instead of basic human understanding I was met with an unyielding wall of pre-programmed responses They Lola B n GUEST RELATION COORDINATOR SANDERS kept parroting that my booking was 100 non-refundable which I never contested yet they flatly refused to make a simple date adjustment even though my intended dates were available and the stay was still 15 days away Trying to reason with them was like arguing with a toaster Even an AI chatbot would have shown more nuance and emotional intelligence Their rigid profit-maximizing approach is a disgrace especially in Greece a country renowned for its hospitality Instead of embracing the spirit of service this company operates like a cold calculating machine prioritizing policy over people Thanks to their unwavering lack of flexibility I am now forced to stay on dates that no longer align with my plans Worth mentioning is that there was is availability all days following the 21st and prior to the 7th of march but they are just reluctant and unwilling to cooperate or accomodate their guests This experience has left a bitter taste and I would strongly caution anyone against dealing with a company that so blatantly disregards customer needs Avoid them unless you enjoy soulless bureaucracy disguised as hospitality
Nicholas
6731 reviews
N/A
7 months ago
Professional and cool service
I rented a very cool apartment during Christmas and everything worked perfectly All interior was extremely cool and clean and the apartment itself was clean and nice too Also the on-site service was spotless I had a question about local food and called the 24 hour customer service and they were very helpful and professional I definitely will rent from Sander Stay again next time
A Mahmoudi
6731 reviews
N/A
7 months ago
Sanders Stay was fantastic
Sanders Stay was fantastic Clean comfortable and easy to book Great service and a perfect location Highly recommend 10 10 stay