Sanitairkamer Reviews

Great service

The physical shop in Nieuwegein has a great range of items at good prices The staff are also very helpful and patient We ordered online in the end but the delivery time was really quick compared to other shops and when we asked for updates or had questions they were responded to very quickly Overall a very positive experience

Perfect what You is what You get snelle

Perfect what You see is what You get snelle levering en was de goedkoopste dus wij zijn tevreden

Product is beautiful and delivery was

Product is beautiful and delivery was super fast along with contact Definitely you can trust this company

Avoid this store at all costs

Where to start from Terrible company they don t care about their sales at all 3 times I ordered a concealed cistern toilet in a 2 weeks timespan 3 times the products were damaged One time the deliverer delivered the products in the wrong address luckily the receiver contacted me to pick the goods up by my own means when complained about it sanitairkamer klant service found nothing wrong with that The other time the parcel arrived incomplete nowhere to be found the lost item I am so angry The money you save by the attractive prices you will loose on unnecessary delays Do yourself a favour and go pick up the goods yourself from the local hardware store

Poor service for product delivered broken

The sink was delivered broken The service took 3 days to get back to me questioning why I took 3 days to report it I did not have time to open and get ready to install until the weekend Now 10 days since I contacted for replacement and no response no update

Damaged products terrible quality no refund

Overall experience - very disappointing and stressfulVery kind consultants in the store and helpful customer service during the huge delays of delivery but the majority of the problems were not resolved and they keep on ignoring my mails and requests 1 defect product delivered 2 products with different specifications from what I ordered in the store 1 completely wrong product huge delays in delivery times ignoring my e-mails and requests for a refund for the defect products - it has been a year I am trying to get a refund

Poor products and customer support

I bought a product a month ago They delivered at the entrance of my house Huge box couldnt go up by myself When i open the package glass is broken rubbers arent the same size and after putting the product together the door felt on me screws werent good I contacted them and after 3 days nobody replies Still waiting for them to fix it as i bought in their website not waiting supplier to give a feedback Poor products and poor customer support

One star is too much

One star is too much I bought a mirror they delivered within few days but it was the wrong mirror I send a claim per email on Monday they send me the same day an other invoice I thought they will change the mirror I call them on Wednesday 30 min waiting on the line to hear they send the invoice without any changes just for my administration So further nothing happens an other email to change the mirror again waiting today I called again I get a unfriendly person on the line to tell me there is nothing in the system about my claim so they don t know about it I said fine I return your mirror back and buy an other one from a normal company By returning form it stays I need to pay 40 Euro return cost back So for their mistakes I need to pay Advice Avoid this company very unserious unfriendly unprofessional