


Based on authentic user experiences
Simon Alexander
6731 reviews
N/A
9 months ago
First class service with excellent communication
I contacted satnavupgrades by email explaining that the map in my BMW was the original 2010 version and I wanted to update it I was responded to promptly and with my replies to a few short questions I placed an order for the correct map version for my car I asked for mine to be supplied to a usb stick and it arrived with 48 hours Initially my FSC code wasn t recognised but with Rusty s excellent help and attention to resolving the matter my new map is up and running It even has a road on it that is still being built and isn t open yet The service and product supplied to me has been first class but the most important thing is the way in which any follow up work has been carried out promptly knowledgeable and tenacious I will definitely use them again and recommend them to my friends Thank you
Guest
6731 reviews
N/A
9 months ago
Excellent communication from start to
Excellent communication from start to finish this company go the extra mile Any questions answered any time of day Supplied on usb with great instructions will certainly used this company again and recommend to anyone Thank you
Andrew Silman
6731 reviews
N/A
9 months ago
3rd time of using Rudty s updates on 3
3rd time of using Rusty s updates on 3 different X5s I have the BMW Pro and it updates perfectly running exactly as it should post update Extremely useful with Rusty available with full back up
Ian K
6731 reviews
N/A
9 months ago
Nav update for 2017 3 series
I needed an update for a 2017 3 series and having found reviews online I decided to give this a go Rusty was very helpful from the start telling me which update I needed I struggled with the download my lack of technical knowledge and my rubbish usb so I asked Rusty to send me a pre-loaded usb which he did the next working day having tried to help me with the download on Xmas eve The update on the car was simple plug usb in enter code and it s done in 30 mins and the cost was less than a third the local dealer quoted Very happy and will use again
Will Marsh
6731 reviews
N/A
9 months ago
Great Service
Rusty was really helpful advised me on exactly which software I needed and helped me go through the process Would 100 recommend great service
Daniel Caseley
6731 reviews
N/A
9 months ago
Top customer service team
Top customer service team Extremely prompt and helped me when I asked questions brilliant software would recommend
Darren
6731 reviews
N/A
9 months ago
always willing to help and best pricing
Rusty is always willing to help proper quick service done my X3 January and my wife s mini this week Best prices and no BSThank you Rusty and Satnavupgrades
Joni
6731 reviews
N/A
9 months ago
Good service and support
I had various issues none of which were insurmountable and Rusty was on hand with help and advice every step of the way Hopefully one or more of my observation will help someone somewhere First if you receive nothing check your spam my overactive security decided to send all their communications to the ISP s spam folder It didn t even make it to my email client s junk Not sure why but this only came to light when I chased the order Secondly you need to be logged in to Google to download the file It would not download otherwise You will also need winrar as per the instructions The file I downloaded had a different name to the one stated but I chose to ignore this and proceed which turned out to be the correct decision Having sorted all that out I was starting to lose the will to go on only to discover my USB stick had a glitch and needed reformatting again Computer says no After that it was all systems go and the update worked perfectly Rusty probably thought he was dealing with a true incompetent rather than someone with many years computer experience but he stayed patient and was always quick to respond
Justine Mills
6731 reviews
N/A
9 months ago
Delighted with my purchase
Delighted with my purchase have a BMW imported from Singapore and the upgrade has worked perfectly I had a few questions about the process and Rusty answered them immediately by text even though it was a Sunday Very happy
Konrad
6731 reviews
N/A
9 months ago
The measure of what is good Customer Services
Pleasure to deal with who sorted out intial problem I had loading the software The measure of the quality of services received is when there is a problem and how its resolved - they were very consistent and found a solution satisfactorily Will be seeking more products Well done