


Scandinavian Outdoor Outdoor Expert
Based on authentic user experiences
Cynthia
6727 reviews
N/A
5 months ago
Great service and fast delivery
I ve bought an osprey backpack Googled it and found the cheapest one on scandinavianoutdoor Had a few questions after my order which was quickly answered Great service
Jennifer Isaksson
6727 reviews
N/A
5 months ago
Exceptional customer service
Exceptional customer service I bought a tent and when it arrived I realised that the pegs were missing No problem I emailed the seller and a bag of pegs was on the way to the UK of course no charge Eight months later I emailed the customer support again and described a problem with the tension of the tent resulting in water leaking in No problem Scandinavianoutdoor paid for a return postage and within two weeks I had a brand new tent I felt like a terrible customer as I asked them whether I could return it since I realised it wasn t really suitable for my needs Again no problem I sent it off and in 10 days my bank account was reimbursed Communication with them has always been prompt and absolutely uncomplicated I believe that great customer service makes a great store as you can trust that they will support you in case something goes wrong I can t wait to buy something again from Scandinavianoutdoor
Alex Sunder
6727 reviews
N/A
5 months ago
Thermarest Neoair Xlite Large and pump sack - Very Happy Australian buyer
I bought 2x Thermarest Neoair Xlite - Large and 2x Thermarest Pump sacks for a total of 591 AUD shipping and 10 GST included Wild earth and Paddy Pallin s wanted 465 AUD each for the Xlite s only They didn t sell the pump sacks and seeing as it was going to be 930 just for the 2 sleeping pads in Australia I knew which store I was going to shop with I ordered on the 16 12 18 and received the goods on the 4 12 18 Could be faster delivery for the 25 Euro international shipping fee but the savings I got I can t complain Scandinavian Outdoor Excellent Service Don t support Australian retailers who are just out to rip you off
Mark Carney
6727 reviews
N/A
5 months ago
Ordered PFD from FI to US in 8 days flat
I ordered a personal flotation device Helly-Hansen Toddler that is not available in the US i e there is no self-righting toddler PFD available at al in the US they just let them drown Helly-Hansen seems to have the only model available and I had to order it from Europe Yes shipping was pricey and the box was squished however the price was attractive did not include taxes and from order to goods in hand it was 7 days and it came all the way from Turku FI I would buy again noting that their attractive prices might be limited to inventory and items at hand
Jan P
6727 reviews
N/A
5 months ago
Excellent service
Excellent service I needed a jacket quick for holiday and Scandinavian Outdoor went out of their way to make sure I received Super speedy turnaround Fantastic
Oliver
6727 reviews
N/A
5 months ago
Professional response
I filed a complaint and it was all taken care of in a professional and way by the coworker Minna The response was always nice and there were no issue with the return of my product
Maja Ben us
6727 reviews
N/A
5 months ago
Order 612566 Ortlieb Duffle
Gr8 service Needed a waterproof bag for my trips and found it in Scandinavian Outdoor with friendly price but reviews were not so friendly Despite this bought it and after two weeks got door delivery Fantastic bag and big thanx to Laura Customer service
Simon
6727 reviews
N/A
5 months ago
My best online shopping experience to date
Given some of the negative reviews i found for this site i was reluctant to purchase from them However they were the only site that was stocking the size I needed of a particular Meindl boot My wife convinced me to go ahead it will be fine she said She was right in fact better than fine the experience was excellent Firstly they had the model and size i wanted I had already tried two well known high street shops in Dublin and they did not have my size and couldn t confirm when they would get them in stock I placed my order online Saturday afternoon and the boots arrived in Dublin from Finland on Tuesday lunchtime My best internet shopping experience bar none
Aurelija
6727 reviews
N/A
5 months ago
Excelent
Based on the negative reviews I had worry about ordering the goods In the end I ordered and everything went absolutely without problems Goods sent the next day in 3 days I had the goods at home in the Czech Republic Thank you
Christoph
6727 reviews
N/A
5 months ago
I ordered a H vding 3 bicycle airbag
I ordered a H vding 3 bicycle airbag from Scandinavian Outdoor The delivery to Switzerland was very quick and at a great price Unfortunately the airbag came off unintentionally after a few days which made it unusable I contacted Scandinavian Outdoor s customer service who immediately took care of the problem and contacted the manufacturer They kept me informed every step of the way which I appreciated Shortly afterwards I was sent a new H vding 3 airbag with Scandinavian Outdoor covering both the shipping costs and the import duties to Switzerland I can therefore highly recommend Scandinavian Outdoor as I have rarely experienced such excellent service from start to finish with an online shop and will consider this shop again at any time