Scarecartel Reviews

Received the wrong design

Received the wrong design Unfortunately I had a heath issue and didn t get a chance to open it until over 30 days after I received it I tried to find my email but I deleted it thinking I had what I ordered There were no directions in the package the online directions did not match anything that came with it It was not even the design I ordered but since I couldn t find my email to prove it I m out of luck There is no account access to log into on the website I can only track with the tracking number No order numbers The website say 24hr help but I can t get a straight answer from the bot It just says to contact directly for questions useless No response from email i sent either It was not easy to hang and there were not enough grommets to keep it from drooping Only 3 on the top and 3 on the bottom The middle top grommet ripped when we lowered the garage door All of this effort would have even been worth it if we had gotten the design we wanted