Sccu Reviews

This one too I have no idea where or

This one too I have no idea where or who give them my information an other fraud company

when kinda decent banks give up

This used to be my bank in the military then after several buyouts the quality simply diminished as the new generations of bank employees and new generation of self serving banking rules not regulations tended to hamstring what few remaining loyal customers are left I bought from back market they didn t deliver both SCCU and back market officially feel as though that is too bad for me and will receive NO refund Essentially SCCU said go kick rocks it ain t my money after reporting this to rep Tajay on the 24th i was told the money was returned after sending proof documents This morning after seeing that No refund was given i spoke with rep Danielle who informed me that NO refund was given nor warranted you haven t qualified for a refund apparently the previous rep was lying She places me on hold for 24 minutes to come on and say nah yeah we ain t helping dude after telling me to basically kick rocks again the supervisor dylan comes to talk repeating the same idiocy the claim is denied due to you cursing the seller for stealing also mr customer i understand we ve been treating you like trash over this but i don t like how you speak Run from this modified feces factory A good business would have reached out with empathy this bank did the opposite neg 1

Their online banking is terrible

Their online banking is terrible Very glitchy app

poor customer service by courtney

my humble opinion I will NEVERRRRRRRRRRR do business with them after my experience with courtney who refused to notarize a document they lost me as a customer she should be fired

Would NOT Recommend

Be extremely careful with this institution and fees insurances that are charged

The car loan is just one bad thing 1

The car loan is just one bad thing 1 have to say about them But SCCU is HORRIBLE on all fronts from online banking to bill pay to false offer on loans that they like to rescind frequently DO NOT WASTE YOUR TIME WITH THIS BANK They are definitely not the NASA of banks even though their ridiculous name might falsely to believe otherwise Jamilia Scott sent me an offer that was a lie

Worst customer service of any credit

Worst customer service of any credit union or bank I ve ever dealt with No one on the phone can take action They say I ll submit a request and you should get a call or docusign in a day - then no one calls Secure messages go unresponded to as well About to report them I ve been trying to get a response for 14 days Unconscionable

There is a reason they don t post their

There is a reason they don t post their Google rating and reviews This credit union is full of hidden fees and has numerous guidelines on how and how much of your money you can access This is a secondary bank for me and would never be my primary Their online account portal is continually inaccurate you have know idea what has or has not cleared I look at a vendor payment and it has cleared for them but look thru the SCCU ledger and it is no where to be found Works out well in their favor because they get the over the limit fee when they snag you going over

I got denied for a motorcycle loan

I got approved for a motorcycle loan with SCCU two years ago and it has been paid off I no longer have it and decided to get another motorcycle so I called SCCU My current credit score is 690 which was the same as last time but this time they denied my application for a mere 6 500 and made a hard pull on my credit report which is hurting my credit score I m pretty sure it also hurt my chances of getting approved with other lenders so I purchased the motorcycle cash which I had no problem coming up with these funds but I initially preferred to spread it a bit I really thought paying off my last loan with SCCU will work to my favor I never imagined that they would deny such low amount as this or I would never chance it to do a hard pull on my credit Most financial institutions do a soft pull so it won t impact your credit Never again Space Coast Credit Union you lost a very good customer Also I decided to close the account I had with them and I suddenly saw that they charged me 5 for an Account inactivity fee This is absurd Stay away from this bank You won t win with them in any situation