Schmidtmovers Reviews

Very happy with my decision

Finding a international moving company was a headache It was hard to tell who was telling the truth what reviews are real and which ones were fake Moving out of the U S is a once in a lifetime thing At least for me it was so I wanted to find the possible option with the most experience I weeks worth of research led me to use Schmidt Rates were flexible they weren t pushy over the phone and the also do vehicle shipping Everything I needed done wrapped into one company Using a shared carrier was the most affordable choice Took 3 weeks to get from the west coast to Ottawa Just in time to start my new job The move in was very smooth All items were accounted for in a list they created and I checked off on Thanks for making this sooo much less stressful

Great Move to Milan

Top notch service during my move to Milan Pricing was pretty reasonable Cheaper options could be found but the customer feedback from those places was very up and down Moving out of the country is a whole different thing than paying for a move to a new neighborhood It s not something you want that you want to lowball and find a cheap price with If you re stuff gets damaged or even worse disappears it s much harder fixing the problem My cousin learned the hard way when he moved to Canada with some super cheap movers and his things got damaged I took his negative experience and learned from it on my move Schmidt was great to work with They handled all the nitty gritty details so I didn t have to Heavy lifting paperwork for customs and packing fragile things If you have the extra money I highly recommend getting your fragile stuff packed If anything shows up damaged then the moving company will by default have to refund you for damage if they did the packing Didn t have to worry about any of that though because it all showed up in one piece Pleasure doing business with you guys

Avoid at all costs company unable to deliver items overseas

Contracted Schmidt International Shipping for an overseas residential move from Boston to London Initial exchanges and pick up of items went very smoothly on July 19th 2021 with an estimated delivery window of around 10 weeks Company seemed knowledgeable and handled tax documents carefully But Fast forward to February 2022 and the shipment is yet to be delivered It s been more than 7 months and we are yet to receive our furniture pieces clothes and personal belongings As it is easy to understand we experienced significant issues caused by this delay which made the overseas move of the family extremely difficult and significantly more costly than intended as we had to buy a lot of items again While the international fret sector is experiencing unprecedented shortages Schmidt international seems to have very little bargaining power to get their customers belongings loaded on ships They failed to load the container on two different ships and had to eventually hand it over to a larger company fret forwarder with presumably better access to ships While communication was maintained we had very little to no clarity on expected timelines following the first two failed attempts to load the container Last issue to date now that the container finally reached a port in the UK a new company we never dealt with is requesting an additional payment to deliver to the 3rd floor The entire situation is simply unacceptable and I would recommend avoiding Schmidt at all costs and sticking to larger companies Update March 2022 We were charged additional docking fees of 132usd as the shipment incurred charges when docked in New York for several months

A lot of hidden fees

After several international relocations this company was the worst and by far 1 I completed a form they requested to indicate the delivery floor and access 3rd floor and no elevator 2 I paid for the quotation I received3 once arrived in Europe they ask for additional fees to reach the 3rd floor and a stair carry I have no heavy furniture to carry They state the 3d floor without elevator was not included in the price even though they specifically requested it BEFORE I paid for the moving 4 they chase me every other day to pay for these additional costs5 they call me one week before to inform me they will deliver my furniture on the 19th I told them I was abroad and will be home on the 22nd They state they will bill me for the cancellation 6 Not a single document mentions that additional costs may apply 7 You have no other choice than to pay for everything they ask because they hold your furniture as hostages Conclusion that is exactly how scams proceed and this never happened to me before in dozens of international movings I had to deal with

Abysmal service zero accountability

My wife and I contracted this company to move our household items from Oakland CA to Dundee Scotland We didn t think the price for the move was too bad and the 3-month timetable seemed fair It ended up taking them 10 months to deliver anything many of our items were smashed to bits when we received them and they ended up charging us an additional 1000 to get our items off the dock We ended up going back and forth with their Customer Service department about all this We were eventually offered 400 in recompense provided we sign a settlement agreement freeing them from all legal liability for the late delivery and damages and restricting us from commenting publicly on their staggeringly poor service I don t like being held over a barrel like that so here we are In any case if you decide to go with this company maybe don t ship anything that s too important to you or that you want to see again any time soon

Simply I confirm that this is a company

Simply I confirm that this is a company to avoid A lot of hidden cost and a very poor service They damaged a very expensive carpet and they simply offered to pay 0 60 per pound Very unprofessional people

Terrible experience with Schmidt

Terrible experience with Schmidt around 8 items some of them very high value turned up scratched and or broken packing consisted of items being thrown into boxes without proper wrapping we couldn t believe it when the van turned up as it had no branding the guys weren t wearing uniforms and didn t speak English the van itself looked like it should have been sold for scrap several years ago Total sharks outfit do not be tempted by the low prices it will cost you more in the long run

Getting to Australia

Couldn t of done it without Schmidt I almost didn t even move my stuff I thought selling it all and buying new stuff in Sydney was going to be a smarter idea After contacting Schmidt and realizing that getting was more affordable than I thought I decided to move everything there A life s worth of furniture and boxes were in their possession for a month I would be lying if I said I wasn t nervous during the move I was but when everything arrived in perfect shape I went from nervous to thrilled They connected me with some great movers that they re partnered with at the other end Everything was unwrapped for me once inside my new place All furniture was arranged until I was happy Two moving teams one great move

Local movers really need to step it up

Local movers really need to step it up because if these guys can handle a move from San Fran to Montreal without any problems than the local guys have no excuses Our movers had a tough job but they pushed through The elevator in my building was temporarily out of service and being worked on during the day of the move So they had to navigate down 3 flights of stairs The movers wrapped each heavy item with a blanket so no scratches would occur to the wall or furniture Movers in Montreal had a much easier job weeks later My new place was on the first floor For the whole move I was treated well responded to without no more than a day wait time and never experienced any drama Thank you to everyone who helped out for this move