Schoolhouse Reviews

Terrible service

Terrible service I placed order on Apr 19 for a whole bunch of handles for 3 360 00 on line They charged me in full Everything were indicated as in stock at the time of placing orders Waited 2 weeks to get part of the order Contacted them on line about missing items Waited 1 week before getting a reply saying no stock and will need to wait till June 20 On Jun18 they told me back order items were sent As I tracked on June 26 the package got sent to some address which I had no clue Contacted them right away still no reply I really don t know when I will get my handles The experience with this company is extremely frustrating This is a follow up on the handles which I ordered on Apr 19th After lots of back and forth All handles finally arrived on Aug 13th So almost 4 months to complete an order

It s been 48 days and counting since I

It s been 48 days and counting since I bought 500 worth of hardware from Schoolhouse So far I ve received one 30 hook They then proceeded to send me 2 items I never ordered I contacted them and sent their mistake back Keep in mind I ve had to reach out to them consistently to find out information about my order and to fix their mistake I ve written more emails to these people than anyone I ve ever known Their response rate is about 20 of the time every week or 2 I still have absolutely no update on my order even after returning their mistake They will not get in contact with me and have decided to take my money hostage It s gotten so bad I had to create a dispute with my CC provider in hopes to recoup my losses This business is a scam Through and through Do not trust them do not buy from them

Schoolhouse Is A Risk

Everything people say about Schoolhouse is true Buying from this company is risky and I wish they had communicated this earlier Even if an item is in stock it will take 3-4 weeks to ship If a furniture item is supposed to ship out in 3 weeks you won t receive it for at least three months When it finally gets delivered it will only be part of the order and you will not receive an email for over month I m going to file a claim with my bank because it s nearly impossible to get through to customer support By the way to communicate with this company you have to pester them on social media to get any response But it works so keep pestering and they will email you taking over for my colleagues A true joke of a company Never will buy from them again SHUT THEM DOWN

Disreputable company

Disreputable company Bought an item from them that took over 2 months to arrive even though they said it was in stock Was charged nearly 20 00 for an item shipped from another country with no invoice that looked like it should cost 2 00 Contacted customer service and they promised a full refund which never came That was almost a month ago and I know I ll never see that money again I bought from them because their website touted exceptional quality goods made in Portland So no refund but just received a catalog from them Talk about adding insult to injury This company is NOT trustworthy

Terrible Quality Control Customer Service

Your order won t come until months after they say it ll be ready and the quality control will be terrible I ordered 3 of the same runners and one of them was a full inch shorter in width than the other two In Sep 2023 I ordered these rugs for pick up and Schoohouse said they would be ready in Oct 2023 In October they email saying the order won t be ready until November 2 months roll around and there s no word from them I email customer service and don t hear back until I follow up a few times My order wasn t ready until January 2024 when they were supposed to be ready in October 2023

I ordered 300 more than 3 weeks ago

I ordered 300 more than 3 weeks ago and I m still waiting for the entire order items were supposed to be in stock at the moment that I place the order I will contact my credit card provider to get my money back

These guys are just criminals

These guys are just criminals Ordered a chair--they kept my 1800 for 6 months all the while saying it s coming it s coming Lies By the time I told them I wanted a refund they said they won t refund me because the chair is in transit Do I have a chair No Taking it up with PayPal--let s hope they actually do right by their customers

This is a fake company

This is a fake company Nothing is in stock Shipping times are infinite No customer service Do not purchase anything from this company