Sdssecurity Reviews

I needed to re-schedule No problem Sir

I contacted SDS this morning to reschedule my alarm maintenance visit and was greeted by Donna who dealt with my query quickly and efficiently and with good humour My appointment was in 48 hours time but as I have been shielding for the best part of 11 months and will be getting my first jab in a day or so I did not want to run the slightest risk of undoing all my good work staying locked-down locked-up and locked-in for the sake of waiting for the alarm to be seen two or three weeks later although it has been perfectly reliable anyway I have every confidence in SDS s Covid19 safety protocols but always better safe than sorry indeed why else do you get an alarm system - fire or intruder Donna was very understanding and rescheduled my appointment with good humour gave me no grief so the short notice Well done Keep safe and well Tuesday 19 January 2021

My system was upgraded last week

My system was upgraded last week Thank you for the great Job Ola Lucy and Team The guy who came was very nice and super efficient

On time

On time efficient and polite

Great service

SDS was able to set up a new contract for me and arrange for a member of their maintenance team to visit my property within 3 hours of me calling them - great service

Excellent experience

The whole process from initial site visit to liaising with sales to the engineer visit ran smoothly with excellent communication from all The engineer was professional polite and friendly He answered all questions informatively The engineer s quality of work was exceptional I recommend this company wholeheartedly

I recently changed my WIFI Hub with

I recently changed my WIFI Hub with Virgin Media to improve the signal This meant that the WIFI changed and was dropped from my SDS Alarm system When I called SDS for instructions on how to connect my system to the new WIFI they insisted that only one of their engineers could carry out this task Apparently it is impossible for residential users to do this themselves Only an SDS engineer can complete this very difficult and challenging task which would cost over 100 Not a bad business I think charging customers over 100 to enter a new WIFI password

SDS - security with smiles all round

SDS Security always provide excellent and reliable customer service and are always extremely efficient with pleasant and proficient engineers I would not hesistate to recommend them

We ve worked with SDS for about 20 years

SDS provided a prompt easy and courteous service I have always found them a good company to deal with Service engineers attend promptly timings are kept and the service standard is high A pleasure