Seafooddirect Reviews

Dreadful Customer Service

Ordered seafood and delivery date was for tomorrow Friday 12th in time for a celebration dinner Received an email today Thursday 11 th saying my order was cancelled due to unforeseen circumstances no other explanation and most annoyingly not even an apology To add insult to injury received another e mail saying I was due a refund but it would take up to 10 days to receive Emailed them No Answer Dreadful customer service and how are they allowed to hold on to my money after cancelling my order

PLEASE AVOID Third rate

PLEASE AVOID Third rate quality very overpriced customer service is terrible just ignore emails They show fresh local seafood from Grimsby what you get is in bags with other brands on them same as you can get from supermarkets at half the price Another online scam company

Late delivery and poor quality

Ordered food to be eaten on Christmas Day The order arrived 24 hours late Everything had defrosted I could see the quality was poor and portions were meagre It all had to be thrown away I shall never use this company again The only positive is that they have agreed to give me a full refund

Seafood Toilet

Ordered 2 lobsters and mussels for Valentine s Day What an absolute waste of money The lobsters were 500g -550g and we got 30grams of meat total out the two of them Terrible quality The mussels were smashed to bits 90 of them had broken shells and we didn t dare cook any of them Total cost was 53 Please please avoid

Great flavoursome fish

After searching for fish direct I came across Seafood direct never looked back Favourites Every selecting of wellingtons COD Salmon Haddock latest order included salmon with spinach just so full of flavour packed with salmon not just a small amount Sauce in the wellingtons lovely and smooth Tempura King prawnsCrunchy prawns more prawn than coating Delivery is quick each box is protected inside so your order is not damaged After my 1st order arrived I was so pleased from order to delivery in 109 repeat customer Latest order is my 4th time using seafood direct and looking forward to many more deliveries

Brilliant company

Did some shopping at the above company Very happy with the service From the moment I paid up to the delivery the company was spot on Thank You from a very happy customer

Seafood direct 100

Beautiful tasty seafood as always real quality and reliable delivery highly recommend

They had a problem with their web site

They had a problem with their web site so I had to call them up The person I spoke to was very helpful and sorted out my order It turned out that they didn t quite have the stock no smaller salmon sides but a solution was sorted out over email very easily Arrived on time in some very good packaging Haven t tasted the product yet but very happy with the service and prices especially with 15 off

Great customer service they went out

Great customer service they went out of there way to help me with my order also great BLACK FRIDAY offers Well done nice to see GREAT CUSTOMER SERVICE