Secondmanual Reviews

This is a scam

This is a scam Do not use under any circumstance I only left one star as you have to put a star rating to leave a review - which is a scam in itself The website is utterly misleading Typed in the make and model of the device I need a manual for it confirms that this is available Sign up and pay only to find that they do not have the manual at all They refuse to refund the 1 49 Disgusting Ensure that you cancel the monthly subscription What a rip-off

PDF Manual Scam

I bought a manual for my hi-fi on 3rd September 2024 for 1 49 On 6th September and each month recurring they then debited 24 90 Despite mention of a 72 hour trial offer by other reviewers there was no such offer visible when I made this apparently routine one off purchase Otherwise I would obviously not have made the purchase They have no relevant ongoing service to offer I have blocked them on my account for the future and have contacted the vendor asking for a refund No reply as yet Even more worrying is why my bank Lloyds have allowed these unauthorised payments I am taking this up with them separately and advise others to do the same

Complete scam - BEWARE

Absolute rip-off - Beware Like so many other complainants I ordered a manual on line for 1 49 Gave bank details bank confirmed OTP and manual downloaded 3 days later I noticed a sum withdrawn for 24 90 which was not authorized nor OTP passed on I since understand that this is intended to be a monthly subscription - which I had not subscribed to Hopefully I have managed to unsubscribe - absolute scammers

All I wanted was a manual in English

All I wanted was a manual in English for a TV bought in France They couldn t supply the manual but they still charged for it stating that it was an administration fee for a subscription Why would I need a subscription But they still charged the first month of 24 90 that I got refunded once my credit card company got involved Do not touch the company They obtain money fraudulently

Total rip off and rather scary

I downloaded instructions for a well known vacuum Was a bit surprised it was costing Even such a small amount So checking my bank account today was a shock I haven t agreed to subscription A pending amount for 24 90 I phoned my bank immediately who advised I cancel my debit card which I have and the bank have ordered me a replacement At least the scammers haven t my details to take more The bank will get me a refund if it s taken What a pain though To be honest it s upset and unerved me Thank goodness I check bank account every day now Please don t be taken in by them

Ordered a manual on the 12th of

Ordered a manual on the 12th of November which didn t download contacted them to complain and it was delivered next day the 13th of November so cancelled the subscription on the 15th of November 72 hours after order delivered but was still charged 24 90 Don t touch with a barge pole When I complained all I got was a standard reply stating terms and conditions

Charged me twice total 26 39 NO GOODS SUPPLIED

Charged me twice total 26 39 10th 13th November 2024 NO GOODS RECEIVEDI have contacted my Credit Card company and obtained a refund and had a stop put on any future payments I advise anyone scammed by these b s to contact their card company immediately as they appear to be aware of them One can only ask why the CC companies have not already blocked them

Be WARNED

Be WARNED do not use this company unless you read the small print as you will be charged a 24 90 subscription fee

Charged 24 for useless product spec document

user manual I was advised that Second Manual could assist so signed up However I then received an email requesting additional information which I provided All the while the 72 hour cancellation period was tickjng away - a deliberate ploy i suspect Second Manual sent me a technical spec document which told me all about the devices features but NOT how to use it - I was already aware of this document through basic open source research on the internet I complained to Second Manual but only got a template response on1st Dec Keep well away from this company