Seekershomes Reviews

If i could give no stars

If i could give no stars i would I Just made a call to their office to enquire about a park home for my mother I was met by the most obnoxious lady answering the phone She asked for my home address and i asked why do they need that information Her answer company Policy again i asked for what reason then she put the phone down on me They cant even be bothered to give an explanation to a simple question If this is the standard of the staff that answer the phones then i dread to think what the standard of the others that actually buy and sell your home is We all need to protect ourselves for data protection reasons so why not the innocent public too Sellers need to know that these people will take your money and do absolutely nothing to sell your home for you avoid at all costs

Useless staff

Useless staff Never fixed issues we reported Now evicted us and claiming against us Shocking company See you in court

If I could give less than 1 star I

If I could give less than 1 star I would We ve had a damp problem at 32b Claremont place since we moved in august 2022 After a year of complaining and 0 help or care from Walton Robinson seekers the roof has finally give way and fallen through The communication between tenants and the office is shocking as you report a problem and they some times don t even get back to you l Just a heads up to anyone who s thinking of renting with them this year as the are no help at all

my daughter rented a house with this

my daughter rented a house with this company and paid over a 2000 deposit When the tenancy ended the company charged a large cleaning bill even though the property had been cleaned and hoovered out to a good standard The landlord charged this bill even though 12 days later the builders were in the house totally refurbishing the full house I questioned and appealed this bill but they would not listen I even had photos of the cleaned rooms and all the builders rubbish pilled outside 12 days later after the invoice I would not recommend using this company

Avoid money grabbing people

My experience with this agency formerly Walton Robinsons has been deeply unsatisfactory When I received the keys I asked about the room s cleanliness and they assured me it had been cleaned However I found a dirty mattress unkempt floors and an unpleasant odour My tenancy agreement promised a smooth experience from September to September with upfront bill payments But the reality was different Communication was a struggle and basic amenities were neglected I strongly advise against using this agency They charged us for pre-existing damages and cleaning and their business practices lack ethics Your peace of mind and finances are at risk Be cautious of seemingly positive reviews some may not be genuine

Worst property management agency ever

Worst property management agency ever The customer service is terrible you struggle to get through on the phone lines Staff are unable to answer your queries or give you the incorrect information I was overcharged by 2000 for repairs at end of tenancy When I ask to speak with a supervisor no one gets back to me Avoid at all costs

Shocking and unacceptable

Unable to get through to the agent Phone constantly engaged My son and his 7 flat mates have been without a washer for over a week Fridge broken sent a second hand dirty mould one in replace Heating broken and no hot water all in week Dissatisfied with the response from this company My son has run out of clean clothes no care urgency Reluctantly giving one star Total contrast to other student letting agent dealt with who carry out their responsibilities as required

These are the worst people to deal with

These are the worst people to deal with WILLIAM GREENWOOD is an absolute scam artist unresponsive and irresponsible He has lied to us on multiple occassions and is inconsistent at getting back to us and has tried to over charge us for our deposit Horrible letting agents AVOID The only good part about this company is Leanne the phone operator She deserves a raise

Dreadful experience from a very poor agent

My daughter and her student friends rented a house off these people last year Their service was shocking in fact they changed their name half way through the tenancy previously Walton Robinson because their reviews were so poor I think The girls constantly complained about problems in the house and the agent either ignored it or were very very tardy in response At one point they even painted windows shut that should have been used as fire escapes At the end of the tenancy they put in ludicrous levels of claim on the deposit for a house that was left in immaculate condition I know because I cleaned it myself It was disputed with the DPS and the vast majority of their claims were thrown out The only money they could claim was were we had no prior photos My advice would be do not use this agent under any circumstances there are plenty of better ones locally apparently if you do use them photograph every single thing as you move in and note it on the moving in paperwork every speck of dust and every scratch They will claim for example that it had been freshly painted unlikely they are not competent or trustworthy Therefore do not trust them on anything Document everything because they have a very high turnover of staff one assumes because they are a poor employer also and nobody can recall anything and blame whomever has left Stay away be warned