Segwayevents Reviews

AM PM joke

AM PM jokeWhen making the booking you choose between a AM PM slot I assumed that would be 9am for AM and 1pm for PM anyway booked a PM slot 2 weeks before the day I get an email with the time 5PM rang the company and asked if I can change to an earlier slot they tell me the day is completely full which is fair enough but if I want to change days it costs an extra 10 per person why not let me pick a tune when I purchased the ticket Or at least get the time the day I booked it very poor service don t understand why companies still think they can get away with stuff like this If your looking at segway use a different company there are lots to choose from

Absolutely appalling

Unfortunately I ve not yet been on this event yet but had many issues sorting it out It s now all booked in but I got my phone bill this morning and discovered that I ve been billed nearly 6 for the phone call to make the booking

Totally unorganised and unreliable

Recently tried to book an event online using my Buyagift voucher Currently it wouldnt work and kept saying try again later had to contact them by email as phone lines are not manned due to covid If you do ring up you get a recorded message and are charged premium rate I asked for an AM session and they booked an afternoon I had to email them again for the 3rd time and they sent another booking with an afternoon session followed by an AM session I then asked if I could add another person and asked if there was more than one session in the morning but they didn t answer my question and just said there was a slot available The next day I got an email saying the event was cancelled so four days there were removed from their website and they said I could rebook it The next event in the same place is end of November I have requested voucher to be cancelled they haven t replied yet I had to book a day off work for this so its annoying I was looking forward to this but now its left a bad experience for me They probably didn t get enough people to attend event and camcelled as they didn t give a reason AVOID

Website broken no way to contact voucher in the bin

Not been able to book online the website is broken and now it won t accept my voucher at all The phone number online isn t being manned due to covid and now they won t respond to emails They surely can t be that busy

Absolute scammers

Absolute scammers I have been 40 overcharged by this company I was reassured at the time of booking that a refund would be made to me once a copy of the activity voucher was provided The voucher was provided on the same day yet the money still left my account They are now refusing to refund me the money despite all evidence having been provided Extremely poor customer service they re so unhelpful and rude Definitely avoid

This is a warning to anyone thinking of

This is a warning to anyone thinking of making a booking with Segway events Please read thoroughly through the terms and conditions before agreeing as after pages and pages at the very end is the height and weight restrictions For the consumer surely this is a very important factor and should be at the top of the list personally I think it is a bit of a con I have seen children riding on segways smaller than our 9 year old twin grandsons and for a Christmas present last year purchased vouchers for them and their parents which they were very excited to receive I received my voucher booking confirmation on 18th December 2020 which mentioned nothing regards restrictions it was only when my daughter received notification 7 days before the actual event that these restrictions were mentioned I have 2 very disappointed grandchildren and a loss of 97 and I would not wish anyone else to experience this

Very disappointing

I had been so looking forward to this and I was so disappointed Firstly we were told to arrive half an hour before our slot start time to register etc yet no one spoke to us until after our start time so that was a wasted half an hour then the segways were disappointing as I could have walked quicker and probably have more of a thrill on a ride on lawnmower The speed of these are more suited to kids and definitely not a thrill ride

Sadly there is a no star option here

Sadly there is not a no star option here I got a Groupon to book a Segway session for 2 people I have tried multiple times to confirm booking I sent but yet still not received confirmation at this time there are 3 days until booking I requested I contacted both booking and info emails but not received any reply of any kind I have contacted Groupon for a refund and will be letting everyone know not to use Segway Events

I wish I had seen these reviews

I wish I had seen these reviews earlier The whole thing from start to finish has been an absolute shambles I had a voucher and wanted to book extra 2 tickets 4 people all together I wanted a PM slot as we had to travel down to Battersea A simple request I wanted to discuss with them to explain They have disconnected their phones so can not call They only deal via email It took me ages to arrange then they gave me an AM time slot for 2 people After about 50 emails they finally got it correct Then the day before they cancelled and still awaiting a full refund a week later