Sekologistics Reviews

Had a large order of clothing go

Had a large order of clothing go missing with a retailer who partners with SEKO It was left when no authority to leave was given in a visible area and the assumption is stolen I went through the channels with the retailer to have the order replaced and this time went with AusPost so I could collect from the post office if not home Tonight at 8pm I just had the courier turn up at my door and enter my front gate with a flashlight pretending to look for the parcel and then knock on my door and confront me whilst also implying there is no way I could have got a replacement so quickly I had to shout at him to leave the premises Never experienced something so unprofessional with a courier service in my life

Boycott Seko Logistics and any company that uses them

Purchased ice cream machine from Vevor on 7 5 23 with a delivery date of 7 10 23 Vevor updated its system on 7 5 2023 to confirm it placed the shipment order 7 10 23 came and went - the item wasn t delivered I reached out to Seko Logistics and Vevor by separate email Vevor responded and apologized by offering a 30 refund in exchange for my patience Seko Logistics ignored me Seko Logistic s tracking website estimates delivery by 7 17 23 I am writing this review on 7 18 23 Seko Logistics has not responded to even one of my three inquiries They have completely ignored me Now Vevor is suggesting they will only refund me upon return of the machine How am I supposed to assume responsibility to return something that I never received STAY AWAY FROM SEKO LOGISTICS AND ANY COMPANY THAT USES THEM

Not comfortable

Horrible Rude staff hung up the telephone 4 times in my face They have in their hands a really expensive package to be delivered and looks like like they don t care After some mistakes they delivered and the driver was very polite The customer service is really bad

Express post garbage Queensland to

Express post garbage Queensland to Melbourne 6 days still no delivery

Package has been in transit for 2 and

Package has been in transit for 2 and a half months no one can find it after import fees of nearly 400 AUD were demanded has been sitting in Customs Held for Inspection in Mascot since April 9th No one can find it and the retailer is being stonewalled from replacing the items lost Utterly ridiculous company don t do business with them if you value your items Still trying to get answers from them 67 days later

If you have a choice which you probably don t avoid at all costs

As other reviews have mentioned Seko was unable to connect the dots between getting the correct item to my door from the retailer big box home improvement store swlling a product shipping from a company in FL Had to get on customer service line with retailer and fight hard to get a replacement shipment sent when the first order was late and wrong and Seko never called to schedule the delivery Then they lost the second replacement order somewhere between chicago and denver the local delivery team did not receive it despite it being listed on the manifest Now I have to try and get a refund with the retailer while to them the status appears in transit although I ve called and confirmed that they lost it The worst part of Seko is that they have no accountability because you don t know you are using them until something goes wrong with a retailer who uses them and you get thrown into working with the worst logistics company I ve ever experienced Unfortunately this means I won t be buying anything that requires freight shipping from Home Depot until they firw this awful supplier

Where is my parcel

My parcel from white fox has still not been delivered despite them holding it in international transit for the past week I have never heard about Seko before and I surely do not want to hear about them again as clearly you can t get the proper services that you pay for It was meant to be delivered yesterday

Lost my package not a word from them to let me know

First time I heard from this company as my package was sent with them and guess what They lost it

Where is my parcel

Ordered from City Beach and paid for express 1-3 days to WA It has been 4 days and it hasn t even left the eastern states yet If I had of known the surf shop used this carrier I wouldn t have bothered