Sendiroo Reviews

if you want a permanent headache hire this company

I used this company to find a courier for delivery from Spain to the UK The Courier went to pick the parcel before the agreed time urging the person in charge to give the parcel without labeling them as he had his own labels As a result I had to fight with the horrendous customer service of this company they were not just ignoring all the messages I was sending when I got to contact them always using the chat one of the guys was rude cutting conversation before finishing They demanded an address in Spain to deliver the parcel without giving the possibility of sending it to the UK finally I gave them a Spanish address and I got 3 emails confirming me they will send it to the new address not mentioning any extra charge 2 weeks later contacted them again after having no trace of my parcel which haven t left by then the headquarters of the delivery company I got an e-mail from them asking me for extra payments after arguing and them recognizing a mistake on their side I still got to pay extra as they have my parcel kidnapped Finally my parcel arrived one month later to a different country of the original one AVOID

Avoid at all cost

Avoid at all cost Terrible service creative and uninformative tracking still xharge for undelivered parcel Do not use

no show up

i did an order I payed but they didn t show upso I sent them an e mail we decided together another day and again they did not come

PESSIMO SERVIZIO

PESSIMO SERVIZIO worst service the support lady LORENZA has been very rude over the chat not helping at all and wanted to make me look stupid Not helpful at all

RIPOFF - don t waste your money with these buffoons

My shipment to the USA was damaged due to these clowns failing to include the destination state on the label So USPS could not deliver it and it was eventually returned to me with the contents trashed I had insurance but the claim process is hopeless The part of the website where you make the claim is like something out of the seventies and so I sent them the documentation and photos in an email Two months later when I ask for the status of my claim I am told I hadn t used their uselss website to eter the documents so my claim has been refused They could have told me that two months ago so now I have lost 190 GB Pounds and of course the cost to have my property sent to the USA and back being destoryed in the process TOTAL RIP OFF Incompetent unhelpful and useless staff who are too idle to do their job properly

Fraud Go for another service

Go for another service avoid this one at all costs especially for international shipments They will take your package and the payment and then NOT carry out the shipment saying that it s missing documentation but what documentation is missing That will be an unsolved mystery This happened to me and they told me I need to to check with customs of my country regarding what is missing Well I checked and the customs told me the documentation I provided already was absolutely fine Still this company kept insisting that some mystery document is missing and the package will be returned but not the money I paid because it s my fault that some mystery document is missing and no one can tell me what it is Smells of a fraud Seems they ve found a way to make easy money while the world is suffering from the consequences of COVID-19

Shame of service

Shame of service don t waste your time with these scammers I had to change an address for the pick up and after 3 days they replied saying I have to cancel and make a new order again Worst Customer Service

My parcel never arrived to destination

My parcel never arrived to destination and they didn t give any update We had to contact them and they said we had to pick up the parcel 22km away from the destination address and they closed the ticket without solving the problem A complete rip-off

Orrible service

Orrible service or better lack of service Ordered a shipping label 3 days ago and did not get any update since I opened three urgent tickets to change pickup location and no replies yet Very bad customer service no email nor phone replies Is this a fraud