


Based on authentic user experiences
Yevhen Kavetskyi
6734 reviews
N/A
5 months ago
Bad information provided on their web site
The site provide bad informations to buyers The available units are not what is in stock and the provided delivery date is wrong too I passed my orders the 10th of January on this site because the device was in stock 3 units available and the delivery was expected for the 14th of January After I contacted the customer service I learned the device will be received in their warehouse only the 25th of January
Yevhen Kavetskyi
6734 reviews
N/A
5 months ago
Cancelled my order very bad CS
They cancelled my order after a week by e-mail without any justification provided even though I had already paid Supposedly I will get reimbursed within 14 days What a disappointment
Yevhen Kavetskyi
6734 reviews
N/A
5 months ago
I ordered from them and the customs
I ordered from them and the customs were too high so I decided to return the order DHL requested from them to send the confirmation I opened an RMA request They never sent the confirmation and they stopped responding I even tried to call them myself and they didn t answer my call With DHL the same story Because they got paid they didn t care I paid DHL and storage plus customs just to get my order and not risking losing my money since I don t think they will going to send me a refund I had to travel to the airport and do everything myself and wasting time and money on a ripoff order Avoid them at all cost You have been warned Thank you senetic I hate you
Yevhen Kavetskyi
6734 reviews
N/A
5 months ago
Phone support is well but if you re
Phone support is well but if you re order as a company you cant send back hardware for any reasons except if you order as an individual customer they are not agreeing with hardware switching even for a more pricer I would not recommend this website the customer experience is quite bad
patrice salle
6734 reviews
N/A
5 months ago
I still haven t received my order
I still haven t received my order Moreover I wrote a letter asking when I can expect my order but it was simply ignored Guys this is somehow not serious
Alexandre Bessard
6734 reviews
N/A
5 months ago
Order 71560649
Order 71560649 I pay it 2023-06-24 But I still not receive anything Support not answer to my e-mails
Juju
6734 reviews
N/A
5 months ago
Fraud report
Good afternoon gentlemen On 24-06-2023 I placed and paid for order number 71560649 It is now 26-07-2023 and I still have not received my order More than a month has passed I require either my order to be delivered by this Friday 28-07-2023 or my money back If I do not receive my order or money by Friday I will report fraud to my bank I will submit the same statement to the police I can t even imagine that a European company can afford to work like that
Andrew
6734 reviews
N/A
5 months ago
Fraud
Gentlemen I am tired of your excuses I paid for my order number 71560649 on 24-06-2023 but I still haven t received it Every time you write back that you will sort it out urgently but in fact you do nothing at all I ask again where is my order or my money You are the worst company I have ever worked with
Fran ois Goublet
6734 reviews
N/A
5 months ago
Disponible sur le site mais commender
Disponible sur le site mais commender en Chine pas de suivie de colis incapable assurer
Monsieur VAN STAEN
6734 reviews
N/A
5 months ago
I ordered a monitor from Senetic and
I ordered a monitor from Senetic and was disappointed with the product My refund request within the 14-day period was denied I later bought a monitor from Amazon returned it without issues and got refunded promptly Senetic s customer support was unhelpful I don t recommend this shop stick with Amazon for better service