Senetic Reviews

Don t use them if you re in Ireland

When you pay they don t accept your payment like any other company does - it has to be verified - which takes 24 hrs to verify - even though it s standard business debit card Then it goes in to processing and more hours pass Finally it get s to dispatched but this company is not based in Ireland They are in Poland 2 Days after ordering my package is still in Poland with UPS Expected delivery in 10 days I wish I had ordered from Elara or another company based in Ireland as I would have the equipment already with much less hassle This company is not based in Ireland despite having a IE domain name I feel it s a deception trying to get orders from Irish businesses but not telling you they are not an Irish company and your order will take forever to arrive I will not use Senetic ie again

The number on the ie site is fake

The number on the ie site is fake tried calling various times customer service answered in polish and didn t speak English they then proceeded to hang up on me for a company selling IT they had the worst phone service I ve ever come across not happy

I purchased an item that was not suitable

I purchased an item that was not suitable after I selected it from their website I contacted Senetic returns department who informed me they would only take the item back and return my money if I agreed to take a deduction The item cost 195 00 and Senetic returned 112 00 The item was not used and returned in its original packaging DO NOT USE THIS COMPANY

A Terrible Company

A terrible company they sent me a package with European electrical plugs that will not work in Irealnd I ve followed them up with 3 emails and 2 phone calls they simply will not respond to my requets for a refund or a replacement I would not recommend this Company

be very careful

be very careful the seller claims that he has not been paid and demands another paymentI opened a dispute on Pyapal and they transferred the money back to mescammer

Took nearly a month for delivery

Took nearly a month for the product to come box was damaged and product didn t work as I hoped it would not sure if this was because it had obviously taken some bangs in transport or something from my end but very unhappy after waiting

Avoid Senetic terrible service and communication

I ordered an item from Senetic and paid extra for express courier delivery 25 59 VAT compared to 8 for regular delivery The promised delivery date was 30 12 and I chose express delivery because I urgently needed the item On 30 12 I took a day off to be at home for the delivery but it never arrived I tried contacting Senetic and UPS but there was no response The same thing happened on 31 12 still no delivery and no communication from either company Frustrated and out of options I had to purchase the item locally in the store spending 100 much cheaper that from Senetic because it was essential On 3 01 the courier finally arrived late in the afternoon with the item When I asked why it wasn t delivered on time he rudely shouted at me insisting it was on time The interaction was unpleasant and intimidating I reluctantly accepted the delivery and now I have two of the same item which I don t need Senetic has yet to respond to any of my emails or acknowledge the situation I typically don t write online reviews but this was one of the worst experiences I ve ever had with a company I lost nearly 180 because of their poor service and lack of communication I strongly advise others to think twice before ordering from Senetic

No reply to emails

Shipping took 2 weeks Read a review on here that their product shipped with eu plugs emailed senetic before the product shipped that I m in Ireland No reply Item arrived with EU plugs emailed sentic again still no reply Wont be recommending

Recommended online shop

Dealing with this business is just a pleasure Nothing is a problem Highly recommended