Sensica Reviews

Avoid Sensica Bad company

I am giving 1 Star because I can t give zero or negative score Bought an expensive Sensilight pro and after 1 year it stopped working After a few not so helpful emails they refused to fix or replace it although it has 2 years warranty Do Not buy from this company If you have a problem with their expensive products and You will nothing will be done to fix it or replace it Their customer service and support team are useless rude and You will lose your money Avoid this rip off They are thieves Not an honest company PLEASE AVOID SENSICA COM and all their produtcs Filipa Estribio

Faulty item - customer service terrible

The heat and massage switch suddenly stopped working after approximately 10 uses I contacted Sensica customer service was extremely poor and unhelpful This was bought for me as a gift and I did not have the receipt so although it was still under warranty they declined to help even though I supplied the serial number and the item was clearly faulty I would not recommend spending money on this device or this company

ABSOLUTELY TERRIBLE

ABSOLUTELY TERRIBLE I ordered their hair laser device and I had a horrible experience First of all I never used the product at all because as soon as I opened the box it showed 5 color dots and said if your skin color is not one of these first 2 dots -- ALL WHITE like legitimately super pale -- then this product will not work on you So I reached out to the company to get a refund and they refused to send me a return label So I had to PAY to send it back to them in order to get my refund Which of course I am not likely to get because that s what shady companies with shady business practices do Went to the website to see if I missed something in my reading absolutely NO MENTION of the fact this this product only works on incredibly fair skinned white people How tf could you leave that out And then not facilitate easy returns for your customer I was completely swindled by this company Never again

Amazing PRODUCT

I m really happy with the results I ve seen from this the device in such a short amount of time I bought the sensi light PRO and I m so impressed Amazing results and great quality I have recommended this device to all my friends

Customer Service

I was very impressed with their customer service They went above and beyond helping me find a replacement for the Sensilift adapter Their support personnel is great and so are their products I will not hesitate to recommend this company Sue

My unit developed a fault and was 15

My unit developed a fault and was 15 months old contacted the company had a prompt response which asked for proof of purchase and from where also a short video showing what was wrong I again had a prompt response asking me to return it they send prepaid label and within days I had a new machine I had read bad reviews with problems but can only say I had great service and can t thank the support team enough for the prompt help Wendy Lind

Compering to other brands this is the real deal

Compering to other brands this is defiantly the rolls royce of hair removal devices using for the past few months less and less every month good results

I have been using Sensilift for 6 years

I have been using Sensilift for 6 years and it is amazing I am now on my second Sensilift and it stopped working The team at Sensica were very responsive and solved the issue really quickly Excellent customer service and aftercare Thankyou

Sensica have been amazing

Sensica have been amazing I had an issue with a seller of where I bought my product from and Sensica have sorted everything out for me as I was having trouble with the seller in lightning quick time too