Sentinelgold Reviews

Pointless

My mum has had a policy for many many years paying for what seems to be a pointless service Certainly she has never claimed to my knowledge She has Alzheimer s disease and no longer has any knowledge of it for at least the last 4 years There s no way to cancel it early as it s a 3 year policy apparently which auto renews When clearing out mum s old house I found paperwork regarding a mass legal case that many people including mum had been misold this policy in the first instance Sadly she hadn t returned the form to claim her compensation again because of her Alzheimer s disease one would imagine From what I gather this policy which costs 90 a year cancels your cards for you if you lose them Surely you can just do this yourself with the card issuers My mum only has one card these days so it seems like a complete waste of money

I lost my wallet two weeks ago

I lost my wallet two weeks ago Contacted Sentinel Gold they cancelled the cards BUT did not order new ones What a complete waste of money time

A very petty company who can t afford

A very petty company who can t afford to give my mother 12 50 Due to my father passing away last year my mother had to cancel his account You ask for legal documents You get a death certificate then you have the nerve to ask for a grant of probate Sentinel Gold are a joke and if I could give them no stars I would Anyone considering to use this company look elsewhere

I have just tried to phone Sentinal

I have just tried to phone Sentinal Gold from Spain using my mobile You cannot call a premium number from a mobile What is going on

Good service

We have been with this company for a few years and would recommend them

It is 10 40 pm and I got through to a

It is 10 40 pm and I got through to a human AND he was gracious and very helpful and my problem query resolved Thank You RdP

Excellent service many thanks

When arrived to the rented accommodation in Italy I could not find my credit cards wallet cards I used few hours before at the rental car desk Half an hour of search and panic then I called Sentinel Gold and they immediately act on my behalf to stop all cards Great service They also later informed me that they could not directly request card replacement with few banks because those did require to speak directly with the card holder to process a replacement that I did when back to UK It was a stressful experience but the action of the advisor thank you very much Matthew was both reassuring and effective Holiday saved and no doggy transactions experienced I would like to make a suggestion please add on the Sentinel card the UK direct number 44 2392652222 the 0800 24hr service numbers currently listed on the back of the card were useless on the occasion I tried the Italian one first just ringing no answer then call directly the UK number and magic got a prompt service when you under stress a successful contact would really help I was lucky to have that number with me at the time

Lost keys

I had cover with Sentinel through my Lloyds bank account which expired in 2015 I recently lost m house keys but luckily still had the Sentinel tag attached The keys were sent back to me and the service I got from Sentinel was first class

I have had Sentinel Gold for more years

I have had Sentinel Gold for more years than i can remember Over the years I have had three occasions when I have needed to use them the last just a couple of weeks ago As per previous experience all was dealt with efficiently including a new card I hadn t registered The cost of Sentinel Gold has always been worth it because it works and the peace of mind it gives no matter where in the world you are