Serato Reviews

I ve asked them a question a week ago

I ve asked them a question a week ago they answered the wrong thing quickly And now they re just not answering as it seems a little hard for them At least just say something

Terrible

Terrible Can t get any help Software always bugging out Had for over a year I ve never been as frustrated in my life than when I try to use serato

Signed up to demo Serato Sample 2 0

Signed up to demo Serato Sample 2 0 Was really happy with the results so at 149 I wanted to do the subscription for a month 12 99 until I could justify the full license Signed up and immediatly had a Login error Error 1009 which isnt on their list of Error codes So I began the usual troubleshoot for this kind of online verification Tried absolutly everything their website had to offer as far as Troubleshoting and more I raised a ticket 3weeks ago and Ive paid for nothing Their Support model is to literally redirect me to the troubleshooting pages which I explained I had tried numerous times They have me goinhg in circles with a 48hr turnaroundI contacted them via other platforms IG and the same deal Absolutly awful support Ive been an Audio engineer for 20 years and can honestly say Ive never come a company as bad at communication as this Avoid at all costs they just want your money and do not care Ive been gaslit by them for 3 weeks now and Im ready to give up They say its my internet but Im communicating to them on that very same internet pulling good speedS AWFUL JUST AWFUL

I wouldn t recommend serato to anyone

I wouldn t recommend anyone serato By far the worst dj software out there It cant properly read tracks and is constantly bugging out I would recommend getting a decks compatible with Rekordbox for a much better experience mixing music

unfortunately I have to review the

unfortunately I have to review the company negatively the software is alright but entirely unusable tried out the serato studio recently demo lapsed so I decided to subscribe in order to work on my tracks further only the software cannot be started anymore my account is shown as having active subscription but the software doesnt get it and still thinks the license isnt valid then I tried subscribing to serato sample same issue they draw the funds but the license is not working the hope was support will get me up and running since the issue seems to be widespread the replies are really slow which can be excused by the different timezones they also mention being inundated with support requests however its been 4 days now since I sent them everything they needed 0 reply nothing the problem is definitely not an uncommon one not sure why they dont update the faq with the licensing solution I liked the software itself although did find some bugs was planning to use it not sure anymore - never had a unusable subscription software just bizarre

So far Serato is a fluke

I have had Serato for a couple of years I lost money on gigs due to Serato malfunctioning stumbling and stuttering on me I have e-mailed Serato to fix this problem for good and got no answers I have given Serato an ultimatum to fix their hiccups once and for all or I will report them as disreputable

Terrible products and customer service even worse

I bought Serato sample I was hyped about it But this plugin asks for online verification every time i open a new project or re-opens a project I spend now 5 minutes per day verifying Serato plugins it s sooo crazy poor for a plugin in 2024 If all my plugins were like this i would spend 1 hour per day verifying stuff I thought this would have to be a bug so i wrote customer service They said it asks for verification sometimes which is quite unclear and also untrue And now i m in an 8 week deep customer service correspondance where i once a week get referred back to some FAQ answer from someone who hasn t read our whole thread My guess is that this will continue forever once a week another useless reply that dosen t even answer the questions in most recent mail to them This plugin was not cheap so this is sooo poor service GET PROFESSIONAL SERATO

Serato dj pro

DJPioneer DJ So what s going on with all the updates ridiculous I was doing a venue tonight And now I can t even get paid How to call somebody else to come in Serrato DJ pro what the hell s going on with their updates Now my computer and everything aint working right I give it a one star If it was my Opportunity I ll give it a 0 I m pissed off Selling all my equipment Everything that I purchased from Pioneer to Serato Kiss my assDate of experience March 15 2024