Seriousrc Reviews

Unmatched customer service

Excellent 24 7 customer support Used the chat function on their website on a Saturday evening wanted to verify if a body shell actually fits a certain chassis since there was mixed info on the internet and what can I say Got a reply few minutes later that they d be checking nex day Sunday they did tested it and sent me some photos of how it actually looks like Awesome Very good pricing instant super fast shipping Only downside is that I live in Germany so customs clearance adds up to about a week delivery time and shipping cost prevents me from small orders so UK needs to rejoin EU or I need to move to UK hahaha In my first order there was an item missing via chat the issue was resolved instantly replacement shipped fully on their expense again unmatched customer service

Amazing friendly helpful

I originally contacted Serious-rc to help me make my decision between the HSP XSTR nitro or the HSP Pro Brushless After a good conversation I ended up placing my order online for the HSP XSTR pro with additional batteries I received a call the following day to confirm the order and to advise it will be delivered the following day We then had a friendly chat in regards to retro cars making a return over the last few years and me asking what self build kits are available for myself and my 9 year old to do together I highly recommend this company not just for the service provided but how professional and courteous they are Will be purchasing from them again in the next few months for a Lego self build kit and the nitro version of the XSTR Cheers for you help guys

Thank you mike at seriousrc

Thank you mike for going that extra mile i called 3 mins before lines was going to close and mike was happy to help me all the way with any questions i had about my rc car and make sure i had all the bits i needed to get me started thank you again

Absolutely first class

Absolutely first class customer service this has been one of the best online buying experiences I ve had for a long time Highly recommended Thank you Serious-RC

Excellent customer experience

Every time I speak to staff at Serious RC they are knowledgeable friendly and customer focussed The postage is lightening fast and the stock levels are really high I had an issue with a product small manufacturing error and they offered to fix the problem even thought the manufacturer was not so willing to help First class service from Serious RC

The best and quality RC supplies in the

The best and quality RC supplies in the UK Customer service is 5 too Very experienced and knowledgeable Ppl who are always happy to help and advice

Bought an MJX Hyper Go and I can

Bought an MJX Hyper Go and I can definitely recommend Serious RC as a great company I m a complete novice to the RC world but buying through Serious-RC was very straightforward great customer service with fast delivery and an awesome product When I experienced some problems with the car Tom and his team took the car back sorted it out and got it back to me in no time So thank you Tom and Serious-RC for making my first experience very straightforward and hassle free I ll give you 5 stars all day long Neil

Very happy

Royal mail lost my package from seriousrc I emailed and got an immediate reply They resent the charger the same day with apologies and humour so I couldn t be happier Great service great prices and nice people to deal with

Excellent

Ordered an item from here and it came the next working day The item was missing a charger I contacted customer service who replied very promptly and they got one shipped out straight away Excellent customer service