Bespoke Sports Kits Teamwear Serious Sport
Based on authentic user experiences
Jacqueline Bailey
6741 reviews
N/A
5 months ago
Seriously sort yourself out
Serious Sport Well where do I begin I have not had a very good experience to be honest I found out that they do not recycle many things Everything goes into the trash So not very green It is like a sweat shop terrible quality what can I say Shop elsewhere
Ad le King
6741 reviews
N/A
5 months ago
Sadly I will not be ordering again
Sadly I will not be ordering again The order was extremely late An email to state it would be delayed due to high demand is no comfort at all for the price you pay Rather than state that from the start once the order is placed and not wait until it should have been dispatched would have been better Or refund the delivery postage fee Once the item finally arrived I was very sad to see the quality was rather cheap The shirt is so long I would wear it as a dress Even if it is bespoke which could explain the cheap look it does not explain the bad stitching which looks unprofessional or the abnormality of the length For the price I would not recommend it I will now have to alter it myself to make it shorter to look normal Update Just received an email to say I must send it back so that they can evaluate the product which is appreciated but 1 This will cost me to send it back2 This will now also take more time took a month before and I need the product now Appreciate that they tried something but still not good enough I hope everyone else has a better experience
Keith
6741 reviews
N/A
5 months ago
Should be zero stars
Only giving one star as I can t give zero 35 for a shirt plus 3 50 for a number which is a bit odd given the number is part of the sublimated print so doesn t involve any extra materials etc A quick email to them to ask if there was any stretch in the material to check what size to buy to go over hockey GK kit was met with a suggestion to buy sample sizes at 50 with the promise to refund if returned in saleable condition but no answer to the actual question Didn t have time for that so took a gamble it does have stretch so would probably be OK but one wash and it has self-destructed - with the hem to the bottom of the shirt and one sleeve completely unravelling into a birds nest of disaster Absolute shambles CANNOT RECOMMEND AND ADVISE AVOIDING THIS COMPANY
Customer
6741 reviews
N/A
5 months ago
Horrendous customer service
Horrendous customer service Inadequate information on their sales pages with no warning every item is different in size You have to click through links to find this information which is not helpful at all I purchased two items of the same size YS expecting them to be around the same size - one fits fine and the other is 3 sizes too big and looks like a dress on him despite being the same size category Her response summarised - it s your fault you should know they are different sizes as they are different fits but the variance is not reasonable and nothing on the sales to advise all items are sized differently Slight difference is expected but not by a variance of 3 sizes No offer of any compensation or help due to it being personalised - not even free postage and a sassy attitude from the cantankerous lady looking after customer service Absolutely disgusted with their company values and approach to customer service
Krzysztof Baran
6741 reviews
N/A
5 months ago
Its a joke or scam the charge 20 for
Its a joke or scam the charge 20 for delivery we got 21 century and not understand why The do this becouse first class parcel it s 5 25 So this 15 just stealing
Sue Lloyd
6741 reviews
N/A
5 months ago
Awesome customer service
Had a great experience with this Company this week Very helpful customer services Quick to answer the phone on both my phone calls Antonia was very patient and accommodating over a problem I had with a delivery destination for an online order The parcel was then delivered within 48 hours at least 3 days earlier than expected brilliant service Sale price of the item was very good too and item arrived in immaculate condition
World s Best Cricket Club
6741 reviews
N/A
5 months ago
Absolutely fantastic
Absolutely fantastic Great shirt designs and customs stumps for our charity cricket day We will be back Can t recommend them enough
Peter
6741 reviews
N/A
5 months ago
Serious ly good
Really easy good communication and willing to do a bit extra to be helpful The kits themselves look excellent No issues would definitely recommend
Andrew
6741 reviews
N/A
5 months ago
Professional service good quality products
Professional and friendly service Prompt response to queries via email and WhatsApp Good quality products
George Else
6741 reviews
N/A
5 months ago
Fantastic Service
We recently used the online team store services from Serious Sport and couldn t be happier with the overall experience from the very first enquiry through to the final delivery The communication was outstanding they promptly answered all our queries and provided updates throughout the process The delivery was completed in good time arriving well within the time frame that had been set out earlier in the process The quality of the product has exceeded our expectations and has received great feedback from our customers so far I would highly recommend this service for anyone looking for efficiency and exceptional customer care from an online team store service