


#1 Largest Car Service and Repair Network in Dubai, UAE
Based on authentic user experiences
Amr Abdelhamid
6727 reviews
N/A
11 months ago
Worst service ever
Worst service ever I sent my car for service last Thursday and was advised that I will receive it back on Friday 6pm The car delivery was delayed due to poor coordination between their logistics and customer service departments I had to cancel an important appointment due to the car late delivery I ended up receiving the car the day after and when I received it I found the hand break broken It seems that I sent the car to them to break it rather than service it Don t hire this company for car service They are very unprofessional
Scott
6727 reviews
N/A
11 months ago
Stay FAR away Absolutely useless
I cannot express enough how much I hate this company Used them 3 times and it gets worse each time 3rd time was because I had a service package and didn t want to waste the money but wish I had They lie about the reports said all my tires need replacing yet I replaced 1 a month ago everytime they tell me I need new sparkplugs despite me getting them replaced by them the first time and many more incidents Their customer service is terrible Been on hold for 30mins without answer before WhatsApp just ignores you or doesn t reply after promising updates It will take at least 1 full week just for an oil change and they will lie everyday about when you ll get the car back Honestly I do not know how they are in business
Shahla Hassen
6727 reviews
N/A
11 months ago
bunch of scammers
i would not even want to rate them 1 star they are a bunch of scammers extremely disappointed with their poor performance and lack of customer service My car suffered a tyre puncture and was picked up by the team Despite numerous phone calls and verbal complaints no one was willing to take responsibility and own up to the fact that the wheel lock key was not returned to the car by the team after all 4 tyres were replaced by them a month ago No solution was offered until i had personally found a solution and yet they continued to argue that they wouldnt replace the key Needless to say I am very annoyed at what is a totally preventable issue and it has caused undue stress never mind the now days without having the use of my car and the money I have spent on taxis only because of their mistake after 5 days i still continue not to have a car
Playdate with Arham
6727 reviews
N/A
11 months ago
Worst company for car service don t use
Worst company for car service don t use their service they are unprofessional and destroyed my husbands Infiniti steering wheel and total rip off your money Don t trust them for your car When my husband calls them and ask them to fix the problem they completely refuse it
Dewi
6727 reviews
N/A
11 months ago
After reading the reviews they must try
After reading the reviews they must try the same tactics with everyone They have had my car for over 1 week and not done anything they need another week to fit the parts I have caught them charging double what other garages normally charge for the same parts They pressured me into telling them what i think is wrong with the car in order to try find more faults I found the exact same tires in other garages for AED700 less same for parts and labour
Hussain Tajudeen
6727 reviews
N/A
11 months ago
Very very bad experience
Very very bad experience Please don t waste ur time and money End of the day nothing going happen Better go to street workshop aslo doing good Only I think this company have mobile application more than that nothing
Vimbai
6727 reviews
N/A
11 months ago
Very disappointed by your service this
Very disappointed by your service this time around Slow very poor communication Worst service the car came back still unserviced and reflecting service due on the dashboard Never dealing with your company again and would advise anyone that cares about their time to go somewhere else
aloisio palma
6727 reviews
N/A
11 months ago
Bad experience
Unfortunately I just check the reviews after I had very bad experience with this company Before the services they are very friendly smile and sympathetic people At the first issue they change completely Fake conversations and fake people Be careful with the first impression Never suggested Very bad services
Divya
6727 reviews
N/A
11 months ago
0 customer service
We took our car for a repair estimate for door locks and rear door spring on 27th april Tuesday till date have not received any estimate for the above issues Spoke to a number of customer service agents and no use they do not know when will the estimate be sent Also they are ok if they loose customers due to their delayed response Never will use servicemycar or recommend it to anyone
Stuart Hayes
6727 reviews
N/A
11 months ago
Took 8 days to service a ford explorer
Took 8 days to service a ford explorer not partiularly rare in these parts Delivery promised on Tues Weds Thrs - eventually delivered Friday morning Lots of parts work required which was a big surprise given the vehicle had just come out of a 5-year Ford service pack