


SEUR: Envío y transporte de paquetería y mensajería | SEUR
Based on authentic user experiences
Claire Alderman
6737 reviews
N/A
9 months ago
We have an excellent delivery driver
We have an excellent delivery driver who always delivers on time
Ken Matthews
6737 reviews
N/A
9 months ago
I ordered some specialist food products
I ordered some specialist food products for a sick animal over two weeks ago Delivery promised 24 48 hours Nothing arrived I contacted the company they spoke to SEUR who said it would be delivered that day Nothing When contacted again they said SEUR tried to deliver no one at home Untrue In the years we ve lived in Spain SEUR have never delivered to us We have had a phone call and the still do not deliver We have to drive to meet them in the next town On this occasion I told the supplier to get them to call me and I would meet them anywhere because of the urgent nature of the goods This they informed me they did When I told the supplier to day we have heard nothing they contacted SEUR again who tell them they called me many times enquired locally but couldn t contact us I have all my phone records on my phone they are lying again The customer services at the supplier have been excellent trying to resolve the problem I have now tried to re order the goods from other companies stipulating that they use any courier except SEUR Finally I have found one If SEUR want to comment on this or contact me the order reference is Seguimiento de pedido en SEUR C digo ANI-2232328 They won t
Rad
6737 reviews
N/A
9 months ago
No issues whatsoever
I bought a monitor from a friend from Spain and he used their services and everything went smooth took them 3 days to deliver to UK
Rafael A Cardona
6737 reviews
N/A
9 months ago
Hi people
Hi people I awarded this service one star solely because giving zero or negative ten stars isn t an option Their unprofessionalism is staggering managing to fail to deliver seven packages consecutively is a record of inefficiency even for a company with the lowest of standards To make matters worse they claimed I rejected a package when in reality they never even attempted delivery not even once Avoid them at all costs
Zdravkovic Vlada
6737 reviews
N/A
9 months ago
Worst service Ever
Worst service Ever they should be allowed to operate Items never delivered number of emails with different excuses just not worth it in the future any company that uses Seur as a delivery company I would not purchase through that company I would give them 0 if I can
Crudots
6737 reviews
N/A
9 months ago
Today I wait at home for Seur
Today I wait at home for Seur they told me last night that they will deliver a small package today to my home address Around lunchtime I get a message that they have just dumped it in a shop in town a toy shop with very limited hours - closed all afternoon not open until 10 00 Why should I walk for an hour because Seur can t be bothered to fulfil their contract obligations Always guaranteed terrible service or lies they do not care
Payam
6737 reviews
N/A
9 months ago
The worste delivery company
The worste delivery company They give you an automated email with an estimated arrival time so you change your plan for the day and make sure your home during that time which they wont bother show up and they send a bs automated email saying they attempted to deliver which is clearly a lie Last order I got a message saying address is incorrect when it s correct Every other delivery driver finds us just fine If there is an anomaly in their directions Call Every other delivery company calls us 20 mins before showing up in case we are not home Seur likes to send you a fake estimated arrival to cancel your plans and make it impossible to be able to contact them When will this company close down already and stop wasting our time
Sylvain DL
6737 reviews
N/A
9 months ago
Awful and took my monies
Tried to create 2 shipments online The selection of a destination pickup point never works After paying for both I was taken back to their website which says error creating the order That s it no advice no customer service Money stolen
Karel
6737 reviews
N/A
9 months ago
False Delivery Attempts
False Delivery Attempts Already 4th package with the same stupid process - they claim that an attempt was made or the address was wrong I was sitting at home address is correct and no phone call has been made Just awful nothing more to say
Max
6737 reviews
N/A
9 months ago
Should be stopped by authorities
Like many many others wrote before an extraordinarily bad experience A logistics company with a process and website that made it impossible for me to receive my order No info about any delivery date upfront Delivery then failed and a hint popped up when following the tracking link to reschedule delivery or to choose a pick up point but all options on their website to do so are greyed out No contact available