Shadowfax: Leading Logistics & Delivery Service Provider in India
Based on authentic user experiences
Diwakar Kumar
6731 reviews
N/A
9 months ago
Very bad behaviour of courier guy
Today on 4th Dec 2022 I had an AJIO pickup by Shadofax courier The courier guy called me that he has come for pickup I asked him for which ecommerce company because I had return pickup from other company also First he told me that how can he tell me that and he had no information about it I asked him to check the app which Shadofax has provided him After checking he told me that the pickup is from Ajio I had three items to return but he has come for two items So I took along all the three to him and asked him to tell me which items he has to pickup Clearly he has no info Then he whatsapp my information to some other guy then he also called him Then he told me that he forgot to carry QR code so he will check all the items in his store So He asked me to give him all the three items I refused to give him all the three items Then he abused me also Fearing that he is not a good to talk I took my item with me In past also I had very bad experience with them Their courier boys are not trained at all and they don t know how to talk to customer Their courier guys also don t listen to their managers I will ask AJio to schedule a pickup again from any other courier partner
Rajathi Senthilkumar
6731 reviews
N/A
9 months ago
Worst experience with the delivery
Worst experience with the delivery person for my neighborhood He least bother about anything around and humiliated female just like anything
John Devil
6731 reviews
N/A
9 months ago
Fraudly delivery company espacially
Fraudly delivery company espacially CHOR Hai with pathetic delivery boy Ravi Kumar Behaviour Faridabad team and also support owners this kind of behaviour they replace original material - Duplicate parcel
Goto
6731 reviews
N/A
9 months ago
Unexpectedly rude abusive behaviour by Shadow Fax customer support
So I placed an order on NYKAA and it was supposed to be delivered by this third party company called Shadow Fax For two days back to back after placing order I got message that my order is on the way But no calls made to me and no one contacted me Both days it showed on NYKAA app and on order update on Shadow Fax that customer non reachable This was fake so today I called on the given number for shadow fax customer care the guy that picked up rerouted me to another number saying my senior will speak with you it was him only on the other number Lol I asked for update he kept saying that my order has returned back to warehouse I have to order it again to receive product This is shocking to me as I am waiting patiently for over three days now in accordance to their updates this lowlife then started abusing me saying behen ki laudi subah subah dimag kharab krri hai this is the first time I have experienced something like this from delievery service company THIS IS THE WORST COMPANY EVER AND WORST CUSTOMER CARE they guy sitting there pretending to be customer care should be sacked immediately and definitely companies like Nykaa should not associate themselves with such lowlifes Mind you the contact they provided for delivery person was also fake
PriceeCompare Online Shopping
6731 reviews
N/A
9 months ago
Fraud By Shadowfax Executive Arpit Nigam 226017 C 6306039509 6307960215
Shadowfax Surface AWB SF1078550171KRFraud By Shadowfax Executive Arpit Nigam 226017 C 6306039509 6307960215Payment Mode Cash 2900This Parcel Delivered - 21-06-2024
Jeevanandam Anantharaman
6731 reviews
N/A
9 months ago
Shadowfax cheats customers
Shadowfax cheats customers I received the courier which i have not ordered ended up loosing 1 5K I sent an email to shadowfax with all proof but no response their customer care number never works
Diawin Fashions Pvt Ltd
6731 reviews
N/A
9 months ago
Don t use the courier
Don t use the courier The activities they engage in are extremely dangerous AWB SF338830409PIC has not been picked up from our office But they update their website Pickup Done Without a pickup if it is possible everything is possible Like without delivery they can mark it as delivered They can say pickup is not done after pickup On the 31st of October 2022 I already emailed them The 12th of November 2022 is today There is only one answer that is only under investigation
Naina
6731 reviews
N/A
9 months ago
Delivery issue
I haven t received my order which was placed last month there s no one to contact for the issue Customer care is so rude no solution has been provided yet
Ankush Dhingra
6731 reviews
N/A
9 months ago
Shadow fax couriers are a FRAUD
Shadow fax couriers are a FRAUD This is a scamming company DO NOT EVER send any courier through these guys These guys have my parcel-they never delivered it The company does NOT list a customer service contact number The courier guy also does not pick the phone Your items will get lost with this firm DO NOT EVER order anything with this firm If I had a rating in Negative I would have probably given it this THEY ARE FRAUDSTERS DONT EVER BOOK ANYTHING THROUGH THIS COURIER
Khalid Ahmed
6731 reviews
N/A
9 months ago
One of the Worst and most pathetic
One of the Worst and most pathetic services by Shadowfax delivery They send the message by saying your consignment will be deliver today But no proper response from the delivery boy He is the most busiest person in the world His contact number is 7019465656 And the most important thing is he never answers the call When you Shadowfax don t have the capacity to do the delivery of products Please shutdown your business Can t wait at home for your useless delivery boy to come and deliver