Based on authentic user experiences
Alison Hitch-wood
6727 reviews
N/A
8 months ago
I received my order within normal
I received my order within normal deliveries times but I needed to return it They don t want to do this so offered an exchange to which I am still chasing today I get responses of we ll send the tracking number and what replacement are you looking for and then nothing I must have emailed about 10 times Shocking customer service
Georgia
6727 reviews
N/A
8 months ago
I wish I d checked the reviews
So I wish I d checked the reviews before my order as looks like I ve had the identical issue as the previous reviewer Order arrived speedily which I only ordered as their website plastered everywhere 30 day money back guarantee and hassle free returns which couldn t be more of a lie As soon as I asked to return for a refund they replied instantly offering me an exchange instead and when I said no I don t need an exchange I would like a refund I then have had zero replies to a couple of emails since So looks like they ignore any refund requests as part of the hassle free process on their end Still waiting on a response now but am not holding my breath at all for any progress
Bronnan
6727 reviews
N/A
8 months ago
Not accepting Returns AVOID
Will not let me return item after many emails Disgusting company and customer service item was terrible quality AVOID
Leia
6727 reviews
N/A
8 months ago
Fraudulent site
No response to requests for tracking help delayed by weeks and when it did arrive it didn t fit and was cheap Despite claiming they have a satisfaction guarantee they do not reply to emails I ve tried again today and the website is down so it s evidently a scam site much like heyshape and similar
Jacqueline
6727 reviews
N/A
8 months ago
Stay away from this company
Stay away from this company I bought the 5in1 hair tool Awful and cheap wanted to return but all emails ignored when I looked closer should of done prior to buying they are using a Dyson air wrap to advertise how it works all the reviews on the site are fake AVOID
Patricia Sharman
6727 reviews
N/A
8 months ago
DO NOT USE THIS SITE
DO NOT USE THIS SITE THEY ARE FRAUDULENT I ordered the 5 in one hair product which is a dupe for Dyson DO NOT USE - IT IS DANGEROUS The plug doesn t fit the overseas adapter and falls out when in use This is not fit for purpose and when contacted re this they completely ignore you I am on my 3rd email and still nothing I AM GOING TO CONTACT TRADING STANDARDS THEY CAN T GET AWAY WITH THIS
Hannah Bedford
6727 reviews
N/A
8 months ago
AVOID
AVOID I WISH I HAD READ THE REVIEWS THIS ITEM NEVER ARRIVED TRIED TO TRACK AND IT DOES NOT TRACK EMAILED AND NO REPLYS RAISED A CARD DISPUTE WITH MY BANK AND THEY SORTED I CAN NOT SAY THIS ENOUGH AVOID AVOID AVOID
Sara
6727 reviews
N/A
8 months ago
I m still waiting for my order of the 5
I m still waiting for my order of the 5 in1 hair tool No replies to emails no tracking information
Karin
6727 reviews
N/A
8 months ago
Fraudulent Site
I like everyone else on this page received the 5 in 1 hair tool which was faulty and was a present for my daughterI ve had absolutely no response to my email and now having read the reviews I m not going to get oneLesson learned for sureIf it sounds too good to be true This is obviously a scam site and I agree with everyone else on here DO NOT USE THIS SITE
Agency Emedia
6727 reviews
N/A
8 months ago
AAMAZING SERVICE
AAMAZING SERVICE FAST SHIPPING AND GOOD CUSTOMER SUPPORT I HIGHLY RECOMMEND THIS BRAND THANKS SHAPELADIES