Shapshe Reviews

Information

Hi I would like to know how trustworthy is this online store If anyone has got some stuff from here or it s a scam page Can please share the experience with me

I never got confirmation of the product

I never got confirmation of the product or shipping info I thought I got scammed then the item arrived It does not fit and I have requested twice info to process a return before the 14 days with no response I would like to finish this review with a positive review so please get back to me this is the company s response to my wanting to return the product So they ship to me from the USA and I have to spend more money to return ship to China then they think I will go for a 20 refund so 8 Plus I have to reimburse them my shipping this is horrible I will from now on buy local small businesses in the USA We are very sorry to receive your negative review on Trustpilot As an honest seller we are not willing to cause any loss to our valued customer If you are willing to delete the negative review we can give you a 20 refund and you don t need to return the product to us we can refund you 10 of the order value as compensation Alternatively we can provide you with a 30 discount voucher and you can place a new order on our website Is that OK with you If you insist on returning the item please send the package to the address below Street 25-2-2 east of Shunyifang Avenue District Panyu City Guangzhou Province Guangdong Country China Order Number Name Yuping Wang

I d leave 0 stars if I could

I d leave 0 stars if I could Ordered too small requested to send back to get refund they emailed me back and forth requesting the same info multiple times and then tried to discourage me telling me I could only return to China and pay the shipping costs or take 40 off my next order I told them no and to tell me where to ship to China or at least give me 1 2 my money back I doubt I ll ever get a response DO NOT ORDER FROM THIS CO Yes you will get your stuff but it will be incorrect sizing based on size charts you ll want to return or exchange and you won t be able to

They charged me express shipping of 25

They charged me express shipping of 25 it s been 4 business days and no merchandise I contacted them via email and only response is sorry for delay here s a 20 off coupon for future purchase I do not want a future purchase I want a full refund and you can keep the items After reading these reviews I believe your company is a fraud I am highly upset and will continue to advertise this on all social media outlets if i don t get a resolve quickly

I ordered three pairs of pants on

I ordered three pairs of pants on November 5th 2024 order USP7875 was charged 124 00 I received an email stating on 11 6 24Dear Customer I hope this email finds you well This is Johanna from shapshe com I am very sorry to inform you that one of the products Women s Straight Leg Cargo Pants HighWaist Baggy Trousers - Beige L in your order is out of stock Could you please exchange it for another product at the same price We would like to recommend the following model for you you can click on the link to view it We would also like to provide you with an additional 20 discount coupon as compensation which you can use for your next purchase at shapshe I value your business and appreciate your understanding during this time If you have any other questions or concerns please do not hesitate to contact me On November 29th 2024 at 11 36 pm From NikkiDate 2024-11-29 23 36To Subject Order USP7875I placed an order on November 4 2024 for 3 pairs of pants I paid 124 00 I have not received any updates of shipping information On November 6 2024 I received another email stating that Women s Straight Leg Cargo Pants High Waist Baggy Trousers - Beige L in my order was out of stock On that same day I ordered a different style of pants order USP8027 which I received on November 19 2024 paying 54 99 I no longer want order USP7875 since it has been a month since ordered and needed them by December 1st Please credit my card back the 124 00 for order USP7875Any questions feel free to reach out to the email above or cell XXX-XXX-XXXXSincerely NikkiI received the following email rom Shapshe Sent Friday November 29 2024 8 01 PMTo NikkiSubject Re Order USP7875 Dear NikkiThanks for your email and I am so glad to be of service to you The following products are already in stock how about we send these to you first Your earliest reply will be greatly appreciated Thanks Vicky1130From NikkiSent Saturday November 30 2024 11 27 AMTo Shapshe Subject Re Order USP7875 Well since the L that was sent to me is way to small Im probably going to need an XL I wear a 12 in US sizes I did not hear back from anyone I sent the following message on 12 08 2024From NikkiDate 2024-12-08 01 51To ShapsheSubject Re Order USP7875I have not heard back from you I am requesting the credit of 124 00 back to my original form of payment I no longer need these items I have since had to buy a replacement since I needed them by the 9th of December I originally ordered on November 4th I received the following From Shapshe Sent Saturday December 7 2024 9 43 PMTo NikkiSubject Re Re Order USP7875 Dear NikkiWe really apologize for making you wait so long time After checking the order was split to two orders One will be shipped out in 24 hours Once shipped you will be notified via email with the tracking number I am sorry that the below one is not prepared for color BEG Can we change it to KAK Once changed you will be notified via email with the tracking info in 24-48 hours We are looking forward to hearing from you soon Lina1208I sent From NikkiDate 2024-12-10 00 05To ShapsheSubject Re Re Order USP7875I no longer need these pants PLEASE CANCEL REFUND my account I ordered these 5 weeks ago The credit should be for 124 00Shapshe sent From Shapshe Sent Monday December 9 2024 8 59 PMTo NikkiSubject Re Re Order USP7875 Dear NikkiThanks for contacting us and sorry for keeping you waiting We sincerely hope that you can keep it We are willing to give you 25 discount for your next order as a compensation In order to enable you to receive our product as soon as possible we suggest that you could choose another item to replace if their price difference is less than 5 Once you ve made your selection please give me product link and color size I can replace for you May I have your opinion Look forward to your reply Vicky1210Also from Shapshe From Shapshe Sent Tuesday December 10 2024 8 43 PMTo NikkiSubject Re Re Order USP7875 Dear NikkiI do apologize for the inconvenience this has caused Only the following item has not been shipped If you insist on canceling we can only refund the following product for you Please confirm Vicky1211I ran out of characters

Placed an order and never received 3

Placed an order and never received 3 items order still showing as placed only not shipped tried to contact company but no answer very disappointing that this is a scam

Don t buy here

They advertise returns are possible However when we tried to return or exchange two items they told us that we would pay more to return the items than they were worth Hence we lost almost 90 00 What a scam

I made an order with them on November

I made an order with them on November 29 the order supposed to been delivered on December 5 but it went to a hold different state I emailed them over and over never heard from them I sent them the order and the address where it was sent no response I wish I would have looked up the reviews first before ordering