


Based on authentic user experiences
David
6727 reviews
N/A
5 months ago
Called 6 times in 1 month
Called 6 times in 1 month Customer service said they did something while being told the next call said thing did not occur
James
6727 reviews
N/A
5 months ago
I got no help at all was on the phone
I got no help at all was on the phone for two hours trying to get a record sent too metlife I got nowhere with them Transferred 4 times
Lamar Dixon
6727 reviews
N/A
5 months ago
Sharecare is a Mob protection racket
I m forced to do business with these clowns even though I pay insurance for the service they provide Paying to do business is a Mob protection racket These crooks need to be shut down and thrown in prison in the toughest prison yard imaginable Prior to this writing I ve never heard of sharecare I never issued a medical records request Apparently my FMLA short term disability provider Co tracts with them They demanded a 30 fee to process My medical records I already pay insurance for This doesn t sound like a scam this is a scam Who in the heck asked these snakes to inject themselves in the middle of my Healthcare If I could give them a negative star rating I would
Rosie Marchant
6727 reviews
N/A
5 months ago
Beware
Beware I gave my FMLA paperwork to the nurse she said the Doctor will fill them outI called the Doctors office I was told they must still be working on it The nurse left me a message saying they haven t been able to send my paperwork because there s a balance that s due So I call thinking I am talking to the medical billing department But guess what I wasn t she told me I owed money because they processed my FMLA paperwork I told her that I never verbally agreed or signed a consent form to do business with them Better yet who were they And why do they do have my medical information That s when I found out about them SHARECARE Jesica went as far as to say we are partners with your medical group I told she needed to watch herself because I know Jesica was Miss representing herself She stated if I paid them they would release my FMLA paperwork She claims 3 representatives called me so confirmed my cell number it was correct and left a voicemails and they ve been emailing me I let her know I have no voicemails from share care representatives I asked her if she could confirm my email the email that she told me was incorrect so they ve been sending my medical information to somebody else Email seems like a HIPAA violation seems like they fell to represent themselves to do business with the doctors patients there wasn t any brochures business cards there isn t anything in the doctors office that represents share care this phone call lasted one hour and 25 minutes There was no one there that would take ownership accountability or responsibility that they held my FMLA paperwork for 13 days share care doesn t care about the patients or wanting to resolve any issues Why should I pay for an unprofessional service The owners name is Jeff Arnold and his partner is Dr Oz I am giving SHARCARE ZERO stars
TimothynAshley Ward
6727 reviews
N/A
5 months ago
I was told turn around time was 5-7
I was told turn around time was 5-7 days Here we are on the seventh day my records still aint done I talked to the same person twice in the last 2 days I think he gave me the same response call back tomorrow Or later later on today
Amber Dennings
6727 reviews
N/A
5 months ago
No follow through
Customer service always seems helpful but there is never any follow-through I was off on leave for 3 months and they still never gave me my official documentation on why I was off work I had to go to the medical facility in person and beg for my information Upon requesting imaging they still can t get my request fulfilled properly There is always a problem and they always say that there is a two business day turnaround where nothing gets done They give you the runaround over and over This is one of the worst businesses I ve ever had to deal with
Cheryl Young
6727 reviews
N/A
5 months ago
This company favors the doctors
This company favors the doctors My negative review on their site wasn t posted This doctor only has 1 positive and several negatives but they only show the positive under her picture and it s the oldest review This doesn t help the patients at all Beware of doctor Aditi Parikh
Michael Shelton
6727 reviews
N/A
5 months ago
BEWARE OF THIS DISHONEST DOCTOR
BEWARE OF THIS DISHONEST DOCTOR and her two Corrupt Medical Facility locations one at 3402 Hwy 6 Houston TX and the other at 6825 South Fry Rd Katy TX She is also affiliated with Memorial Herman Medical Center and HCA Houston Healthcare West I was seeking a new Primary Care Physician and one of my co-workers unfortunately recommended her to me The doctors office was very familiar with my Blue Cross Blue Shield Insurance and how the HRA Insurance worked and took advantage of me as a 65 year old patient They required my payment up front knowing that insurance would also pay them the same amount again because it is an BC BS Health Reimbursement Plan meaning my company Terracon pays 500 into the account at the beginning of each year and this money is paid to the doctors offices until the 500 is used up The is just a company incentive and my company s way to help their employees deal with the high cost of medical expenses only to the extent 500 each year but it does help So after two trips to her facility at the beginning of the year I paid 141 00 the first time and 117 00 the second time for a total of 258 total The BC BS insurance also paid two separate checks to her for the same amount paid directly to her I tried speaking with Gwozdz office personnel directly on many occasions and gave them copies of my capital one Bill Pay checks that had been fully processed cashed and also copies of the Blue Cross Blue Shield Insurance payments checks but they only denied me After their continued refusal to reimburse me the money they owe me I then filed a claim with the BETTER BUSINESS BUREAU Complaint 21701016 Guess what she is not registered with the Better Business Bureau and they were not able to actually do anything If she s not corrupt then why is she afraid to register with the Better Business Bureau After speaking with my fellow worker s she had also done this to them as well stealing their money refusal to reimburse them I m not done yet I m in the process of taking her to Small Claims Court to show the judge my proof of all the payments in person Hopefully the US Legal System will prevail over a Dishonest doctor and medical facilities and put her out of business So you decide Is this what you want to deal with when going to see a doctor or when your taking a loved one to see a doctor Of course not In my 65 years of seeing doctors this has never happened to me before We don t treat people like this in the United States or Texas because we are Honest American Citizens but as you can see she hails from Canada
Jim Lane
6727 reviews
N/A
5 months ago
Horrible company They want money for every step of the process and still don t deliver
I needed medical records sent from my doctors office to the short-term disability provider After I placed my request I received a phone call 7 30am stating that I needed to pay a 35 processing fee before they could begin the process After paying the fee I received a phone call from my short-term disability provider saying they had received a 120 page fax all of them with error messages and an invoice of 64 I called ShareCare and asked them why a recipient of a fax would be charged Their response was that was the process Why would ANY recipient of a fax be expected to pay a fee
Nadina
6727 reviews
N/A
5 months ago
Awful company
Awful company and takes advantage of people I submitted documentation for maternity leave because for some reason my OB can t lift a pen and fill it out themselves They are supposed to process paperwork submitted within 24-48 business hours to be processed further after paying a 30 dollar fee Dionne Lane recieved the paperwork on 10 10 and did not submit for processing until 10 15 and I couldn t pay until 10 16 so that was when they sent it in to start processing So now my deadline is 10 24 with my job and I won t have the paperwork back from my doctors office after share care processes it until days past this deadline They don t care they affect your FMLA and aren t any help I don t know why people still use this company and why doctors office just don t do their job and complete paperwork themselves all my previous doctors did FMLA on site but my OB oh no it has to be sent off and take over 2 weeks to be processed for them to sign off and release to me So now my maternity leave may be denied which is my rightful time due to share care