Sharefaith Reviews

Tried them on a trial didn t have what

Tried them on a trial didn t have what I needed so went in to cancel before trial was up but only received error messages when trying to cancel then was charged 158 and told there is nothing they can do to refund this balance Scam

Indifference

I wanted to test them out Struggled to get registered I had a back and forth discussion with support and eventually sent to another solution Eventually in all this charged 185 as I did not cancel my trial within 2 weeks process NOWHERE did I indicate I want to continue using them however only option to test certain things was to enter credit card details The biggest issue with them Their utter indifference to my plea and explanations Just a business like message sent to state basically that sorry no refund I cannot see myself using them ever due to this

Do not use this organization

Do not use this organization Understand the comments below are our experience which has been horrific They changed their identity for the charges to our bank and it took forever to find out it was them It is as though they are trying to hide all of the extra charges fees We canceled our account but they are still charging our bank twice a month To me they seem to be the most dishonest lying deceptive and manipulative organization we have ever had to deal with as a church Maybe others have had good experiences but not us

Just don t cancel and expect a refund

Everything was wonderful until we tried to cancel the annual subscription Our small church just lost 540 in a fee that they will not refund

Deplorable Customer Service

I am sad to say that the service of this company makes it one of the worst I have ever dealt with When we signed up we purchased the Complete Suite with streaming features Those streaming features add 150 more a month to the package below it We ended up not using the streaming app and now would like to downgrade our membership Most companies allow this online Not this one I opened a ticket with billing on 11 8 11 21 12 8 and I have called twice once in between each ticket opening Nobody has contacted me No emails no phone calls Fast forward to today I call to speak to somebody When I get a rep on the phone he gives me the same I ll open a ticket and someone will call you nonsense the last two agents gave me This time I asked to speak to a Supervisor He put me on hold for about 5 minutes and then popped back on and said one wasn t available and he would have them call me Again frustrated I kindly explained that I was aggravated and did not trust that I would be called back and asked for a direct phone number I explained that I would need to talk to somebody today or I would be cancelling my subscription He said Well you can certainly do that and then HE HUNG UP ON ME There is nothing Christian about this company other than the people who they are mistreating Run away as fast as you can

The customer service was disappointing

The customer service was disappointing and unprofessional They bounce you around for weeks I attempted to cancel the service and after months of letters and request was denied They are not a part of the BBB for a reason because customers are not the main priority They are aware of my view and I don t anticipate that this will matter just would like for others to be aware of their misleading ads and poor customer service

I really suggest if you guys had a

I really suggest if you guys had a wordpress platform as well